Winter 2023/2024 Issue - Magazine - Page 9
Heather L. Klassen
– Knowledge is far more rewarding
Jackson, MN
Through a series of life
events, Heather L. Klassen was led to work in
a professional capacity,
interacting with people
every day and still having
time to raise her family.
Heather grew up and still
lives in Jackson, Minnesota. Walking down a street
on any given day, she will
pass people she knows,
and they know her. Many of her clients are classmates or they are
acquaintances of both her and her parents.
Graduating with a Bachelor of Arts degree in English and journalism, Heather worked for a community newspaper for several
years. However, wanting a better fit for her family life, she endeavored to take a new vocation path and got her insurance license in
2002. Heather soon realized that her qualifications in communications and journalism skills were a perfect fit for the insurance
industry. Connecting and talking with people is the most fulfilling
and satisfying part of her work on a personal and business level.
Klassen Insurance Professionals LLC was born, and although
Heather, as the owner of the agency, works in all areas of insurance, her specialty is Medicare and health insurance. Health insurance is very personal, and Heather treats her client’s privacy and
concerns with the utmost respect they deserve. The agency covers
all insurance fields, including commercial and personal lines and
life and health insurance. Insurance is not the most exciting part
of her client’s lives, but Heather and her team love to find the best
fit for their coverage and budget. They strive to make the process
simple and educational for their clients, giving them peace of
mind throughout the process.
The insurance industry is very competitive and what sets Heather’s agency apart from the others is their motto – Strong customer service. At her agency, Heather and her team pride themselves
on being extremely knowledgeable of their products, but more
importantly, they are the first resource for whenever any client
has questions or problems and will go the extra mile to resolve
their concerns. The Klassen team empowers their clients to ask
questions by educating them on insurance; it’s not merely selling
a product; they want their clients to understand and feel assured
with what they are paying for. They have built a strong reputation in the Jackson community by consistently being trustworthy,
knowledgeable, and friendly.
Insurance is a very male-dominant industry. However, it does not
intimidate Heather or her team. Instead of becoming stone-cold
salespersons, they focus on helping their clients and building on
the relationships formed; it is far more rewarding.
Venturing once again on a different path, Heather, in 2018, ran for
the Minnesota House of Representatives. She gained a wealth of
knowledge about her little corner of Minnesota, and even though
she lost, the experience gave her a lot of hope and great pride in
her community.
As Heather discovered in her career path, it can change. Life is
never what anyone originally plans anyway. When the right step
was presented, she was not afraid to take up the challenge. “Be
honest, work hard, and take responsibility for your actions. If you
do these things, you will be successful even if you occasionally
make mistakes.”
An attitude Heather firmly believes in is that people must be
allowed to grow and improve in their personal, family, or professional life. Gaining new information can change a person’s
opinion, and for Heather, having the grace to accept this is truly
liberating. The words of Maya Angelou inspire and encourage her
daily, “When you know better, you do better.” -Maya Angelou
Agronomy Energy Feed Grain
www.crystalvalley.coop
WomenincMagazine.com
9