Learning Short-takes Catalog 2021 - Flipbook - Page 20
LISTEN AND BE LISTENED TO
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Listen and Be Listened To combines self-study with realistic workplace
Our unique view of the world and personal style - based on our values,
activities to provide you with the key skills and techniques of effective
beliefs, attitudes and behaviors - affects how we act, perceive information,
and enhanced listening. You will learn to build more effective work
and communicate with others. It also influences the way we listen and
relationships with your co-workers and leaders by tuning into key
how others listen to us. When we expect to hear certain things, we may
communication messages and responding appropriately. You will
pay attention to only what interests us. Our perception about a person,
learn tips, tricks and techniques to boost active listening capability and
situation or subject influences our reception of information, and how much
discover that effective listening helps command respect from both the
attention we choose to pay. Listen and Be Listened To breaks down the
speakers and listeners point of view.
art and skill of active listening which is critical to building and maintaining
effective working relationships.
Listen and Be Listened To includes an impactful ‘Listening Tips’ Wall
Chart, provided to you as a free download.
Course Content
• Listening & Communication
• Listening versus Hearing
• Barriers to Effective Listening
• Your Natural Listening Style
• Passive Listening
• Active Listening
• Better Questions, Better Answers
Learning Objectives
• Define listening.
• Explain why listening is important.
• Identify the barriers to effective listening.
• Identify their listening style and the listening style
of others.
• Demonstrate techniques for active listening.
• Create a Skills Development Action Plan.
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Learning Short-Take® Catalog V2.1
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