Solutions to YOUR Packaging Needs - Flipbook - Page 21
CASESTUDY
The impact of the pandemic accelerated
the ongoing trend of E-commerce Shopping
for the UK’s most prestigious brand.
Harrods, one of the largest and most famous high street department
stores recognised the need to re-focus their entire E-commerce and
home delivery operations from both their store in Knightsbridge and
purpose built distribution centre in Thatcham, Berkshire.
Harrods aligned with the Zeus team to assess, evaluate & review their
packaging process needs with several key objectives highlighted –
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Ensure service levels met high expectations of shoppers
engaging with a prestigious retail brand.
To drive their sustainability strategy, removing plastic
completely from their packaging.
To drive productivity and cost efficiencies throughout
their pack process operation.
To improve the customer ‘Un-Boxing’ experience.
Optimise their overall use of packaging integrating
class leading packaging options.
To ensure packaging worked harder for their brand.
The Zeus Key Account Management team partnered Harrods stakeholders
to understand historical pack process and investigate improvements in
efficiencies, how to unlock value and enhance customer experience whilst
ultimately reducing costs. Approaching the entire strategy with continuous
improvement principles, our Six Sigma and Lean Management trained
team set about making small adjustments, working alongside, and assisting
Senior Management, Team Leaders and packaging staff to affect the
process of change.
Email: sales@zeuspackaging.com
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Phone: 0333 200 0757
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Web: www.zeuspackaging.
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Email: sales@zeuspackaging.com
|
Phone: 0333 200 0757
|
Web: www.zeuspackaging.