Consumer Duty Flyer - Flipbook - Page 9
The next steps
Hogan Lovells can help at every stage of the Consumer Duty journey. We can implement the full
toolkit, and manage your project through to completion, or we can get involved in specific
elements of your workstreams.
‘we expect firms to use the implementation
period fully and to be able to demonstrate
progress when asked’
FCA CP 21/36 ,13.15
Project initiation
Project management
Reach out to Paps Andrews for more
information.
Implementation
Embedding
HL can support you across the whole Consumer Duty initiative, from inception to embedding. We can run the project, or manage
individual workstreams.
Specialist resource,
on technical matters
Adhoc support
Upcoming Webinars
Triage and deep dive
Additional personnel to support
the implementation of
requirements
Advice and guidance
We can provide checklists and guidance notes from our toolkit. And provide and ongoing resource to call upon for legal, regulatory or
project management queries
Training
Training on the scope
and requirements
Validation
Sense checking your plans
against the regulatory
requirements and
expectations
Training on putting
Consumer Duty in practice
Assessing whether
the changes made
to products and
services have met
the requirements
Assessing whether the
changes made to products
and services have met the
requirements
Validating the plans
for ongoing governance
and oversight
Throughout the implementation period, Hogan Lovells will be running a series of webinars and roundtables to share
knowledge and insights. We will be utilising our experience from the market, and interaction with the regulator to build
up an evolving picture of good practice implementation.
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