FinXTech Report digital - Flipbook - Page 6
TECHNOLOGY ADOPTION TRENDS
Over the past 18 months, in which areas have you adopted new technology solutions?
Respondents were asked to select all that apply.
Lending platforms/automation
56%
Digital account opening
54%
Workflow automation
40%
API platforms
37%
Data aggregation and analysis
35%
Digital banking platforms
35%
Customer communications
33%
Payments platforms
33%
Security
23%
Risk and compliance (regtech)
21%
Internal communications
14%
Emerging business lines, such as cryptocurrency or cannabis
5%
Wealth management
5%
Other
5%
Insurance
2%
We haven’t adopted new technology in the past 18 months
2%
Source: FinXTech poll, January-February 2022
5 | FINXTECH POLL RESULTS
POWERED BY BANK DIRECTOR