Rihm Monthly Magazine - February 2025 - Magazine - Page 16
SERVICE & REPAIRS
FROM COMPANY EXPERTS
10 REASONS WHY YOU GET THE BEST SERVICE FROM YOUR AUTHORIZED DEALER
PROTECTION
Buying a new truck is a large investment. As a consumer,
you can’t afford to rely on anyone other than a top
professional. New truck dealerships, like Rihm Family
Companies, offer the highest level of technical training
with state-of-the-art equipment.
GUARANTEES
A dealer’s reputation depends on customer satisfaction,
that’s why dealerships, like Rihm, guarantee their repairs.
Plus, OEM parts also carry additional manufacturer
guarantees that includes North American wide coverage
of parts, as well as labor, if installed at Rihm.
TRAINING
Dealers like Rihm, and manufacturers, spend considerable
money on continuous training to ensure that technicians
are up to date on today’s increasingly complex vehicles.
Many dealership technicians also are certified by the
National Institute for Automotive Service Excellence (ASE).
WARRANTIES
All new trucks today carry manufacturer warranties.
Service from Rihm eliminates the possibility of voiding
the warranty for failure to meet required maintenance.
Extended warranty policies can also be purchased from
dealers for added protection.
TECHNICIANS
Today’s OEM factory trained, and certified technicians
must be electronics experts as well as good mechanics.
That’s why new truck dealerships like Rihm offer the most
experienced technicians in the truck repair industry.
CONVENIENCE
To ensure convenient service, dealers, like Rihm,
offer extended service hours that include nights and
weekends, diagnostic service lanes, and express service
lanes for routine maintenance and simple repairs. This
usually results in a quick turn which means less down
time for the consumer.
EQUIPMENT
The combined cost of truck OEM proprietary equipment
can be very expensive. Only new truck dealers like Rihm
are required to purchase and use the best equipment
and maintain computer links to factory service experts.
PARTS
As a new truck dealer, Rihm carries an inventory of
parts to cover most repairs to the trucks they sell, as
well as all-makes, assuring customers quick repairs
and genuine parts.
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PRICE
Rihm has competitively priced fast service. In addition
to the best service, your dealership often offers the best
local price.
SATISFACTION
In sales, service and parts availability, satisfaction is Rihm’s
primary goal. The best way to achieve this is to offer the
best service support for your truck at the best price.
