EHN 2021-22HealthConnectAnnualReport 10FNL - Flipbook - Page 7
Quality
Quality metrics help demonstrate our patients’ engagement with their
care providers, as well as their ability to access care when needed.
Established patient and provider relationships with high degrees of trust generally lead to better adherence
to preventive and chronic care. Offering convenient, expanded appointment options and maintaining
ongoing communication with patients through education and timely reminders for recommended
wellness visits, cancer screenings, and chronic condition maintenance contribute to patient engagement,
satisfaction, and industry-leading quality performance.
The table below presents quality measures tracked for Health Connect patients in the calendar years 2021
and 2022. This table specifically presents those patients who have received their care from an EHN provider,
allowing EHN’s care management and quality staff to provide any necessary support. The right columns show
industry standard benchmarks from the National Committee for Quality Assurance (NCQA) as a comparison.
PERFORMANCE RATE1
MEASURE
Adult Measures
Avoidance of Antibiotic Treatment for Acute
Bronchitis/Bronchiolitis
Breast Cancer Screening
Cervical Cancer Screening
Colorectal Cancer Screening
Comprehensive Diabetes Care – Eye Exams
Comprehensive Diabetes Care – HbA1c Control (