PSP Connect User Guide v3 EXTERNAL - Flipbook - Page 5
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PSP Connect Order Management
Walkthrough A: PSP Connect supports the Order Management process
PSP Connect captures the Order from the Seller/PSP and populates the External Document Id and
the PSP Connect Payment Code in a Sales Order in Business Central. These fields are used in
Order Management and Payment reconciliation activities.
1. A Customer buys a product from a Seller eCommerce site. The Customer approves the
payment via the PSP.
2. A Sales Order is created by the eCommerce site and is synced with the PSP and Business
Central 365.
3. The Sales Order in the PSP has a unique Order ID from the Seller and has 8Uncaptured9
status (orders that have not been fulfilled / shipped to the customer).
4. The Sales Order in Business Central has the following key fields populated: External
Document No., PSP Connect Payment Code = PSP account e.g., KLARNA-SE. The Sales
Order has status = Released.
5. The Seller picks and ships the items.
6. Once the items have been shipped then the Sales Order is posted and an invoice is created.
7. The Posted Invoice triggers the capture in the PSP. The status is set to Fully Captured and
the Customer invoiced. The PSP now collects the payment.
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