Active Prospects Impact Report 2023 final - Flipbook - Page 20
Creating the right
spaces for: our staff
to develop and prosper
One of our strengths is the training and
development we offer to our staff. Our
Head of Learning and Organisational
Development, Vicky Marshall, won the
Workforce Development award at the
Great British Care Awards in 2022, and has
continued to offer an unrivalled learning
and development package for staff. This
will be enhanced further in 2024 by the
introduction of fresh talent through the
Care Talent Collective (see p.14-15)
This year Angella Chimenya was promoted
from Area Manager to Head of Quality.
Angella joined Active Prospects as a bank
support worker in 2003 and has worked in
several support work and managerial roles
over the last twenty years. Angella is a shining
example of Active Prospects staff following
career pathways from support work into
management. Currently, over 90% of our
Area Managers and Service Managers were
internally promoted.
I started in 2003. My daughter was seven at the time, so I
was looking for work that that would give me flexibility. I started as a
bank support worker so I could pick up weekend and night shifts. Whilst
I was working as a bank support worker, I was doing my Level 3 NVQ.
Two years later I was able to apply for a permanent senior support
worker role and I moved to another service on London Road in Redhill.
Then in 2006, I was approached by senior management who asked
me to act up in the manager’s absence because the manager was
moving to a temporary role. I was shocked - when they asked me, I
just thought, are you sure? I had to ask them a few times. I didn’t
have any confidence that I would be able to manage a service. I think
my manager at the time must have seen something in me.
After six months they advertised it as a permanent role. I’m not
good with interviews. And it was even more daunting because
the then CEO was on the panel! But I got the job. I was a service
manager from 2006, then I moved to managing two services around
2016. I surprised myself. I don’t even know how I did that!
In 2018 the opportunity came up to apply for an Area Manager role.
Initially we were looking for one manager, but a colleague and I
both went for it and were both successful! I decided to apply for the
Head of Quality position because I’m passionate about quality.
When I look into a
service, I ask myself
would I be happy if my
mum lived there? My
mum has a live-in carer
in Zimbabwe. We rely
on that live-in carer to
support my mum with
literally everything, and
to give us updates to let
us know if she’s well.
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