Bridge Housing Annual Report 2022 - Flipbook - Page 42
The Difference We Make
Our outcomes framework guides how we measure the positive impact we deliver for residents and our local community.
House and Home
Our performance against the
top 3 reported tenant priorities
83%
80%
75%
Tenant satisfaction with the suitability
of their home to their circumstances
Tenant satisfaction with the
condition of their home
Tenant satisfaction with
repairs and maintenance
Social and Community
663
Attendances at
Building Bridges
events
Health and Safety
79%
Tenants who
feel safe in
their homes
Work, Learning and
Financial Wellbeing
38 | Bridge Housing
12
Tenant forums
for specific
cultural groups
72%
Tenants who say
living in their
home helps them
manage money