CARGOCONNECT-MAY23 - Flipbook - Page 79
FMCGCONNECT 2023
“Enabling a truly end-to-end omnichannel experience
requires a new way of supply chain thinking. It is
important to stay flexible and adjust to any road map
changes, such as an increase in customer requirements or new logistics service offerings. Companies
must carefully consider the new capabilities required
to run their future network and understand how
to build them. To fully benefit, companies will
need to consider a rethink of business economics
and change gears in the areas — the fulfilment
network, integrated IT systems — to enable better
customer service and faster delivery times. Besides, sharing infrastructure
would bring synergies, as costs and risks are split.”
ANKUR BHAUMIK, Chief Operating Officer, MTR Foods
“Despite the disruptions in supply chains, manufacturers have constantly been challenged by
demand peaks that can affect their capacity to
fulfil orders. As such, successful manufacturing
is now an even more delicate balance among
three factors—demand, capacity, and supply.
Since manufacturers don’t have a crystal ball,
they should look to their enterprise resource
planning (ERP) solution to help them achieve this
demand-supply-capacity balance. This complex
balancing act can also be better managed by
monitoring the various information signals. To stay responsive to such
signals, companies need the power of intelligent decisions to the challenge
of profitably balancing demand and supply.”
RAHUL YADAV, Head– Logistics, Carlsberg Group
“Companies typically begin building cost-to-serve
models by setting targets that reflect their supply
chain priorities. For some, this might be cost
efficiency and for others customer responsiveness.
On Time-In Full (OTIF) is a critical supply chain
measurement that is both unforgiving and an
accurate KPI when calculating total cost-to-serve.
All companies should strive to perform better in
that and more importantly, understand all variables
influencing OTIF measured results. As such, once
you understand the true total cost-to-serve within
your business, you will be armed with the insight to drive decisions and
how to prioritise areas of opportunity for improvement.”
RONIT VERMA, Head– National Logistics and Imports, Red Bull India
(MODERATOR)
“Logistics or specifically, last-mile delivery within
supply chain management is constantly evolving
to meet consumer demands. For instance, today,
consumers frequently order products and expect
to receive them within 12 to 24 hours. In order to
meet these expectations, companies need to create
a plan that outlines supply chain logistics, and
every component and element of that logistics
model stays focussed, reduces costs, and moves
quickly and with significant efficiency, resulting
in increasing customer satisfaction. This kind
of an approach ensures that improvements are integrated across
systems, processes and people. In this way, the change is transformational
and enduring.”
SAMIR CHATURVEDI, General Manager– Supply Chain, Haldiram Snacks
R
aaj Jobanputra, Director of JW Ventures – one
of the key sponsor partners at FMCGCONNECT
2023, while delivering a detailed presentation
on their offerings to the sector elucidated how they
are innovatively catering to the current FMCG and
cold chain requirements with their host of specialty
storage solutions offerings from ambient warehouses to
cold rooms, chillers and freezers, etc. with automated
systems and other value-added features ensuring safe
movement and handling of goods within their hubs,
helping strengthen terms and conditions as these are
critical in delivering an important service proposition
to customers and best cater to the modern or rather
rapidly growing FMCG industry.
Raaj Jobanputra was felicitated by Smiti Suri
CARGOCONNECT MAY 2023 | 79