CARGOCONNECT-MAY23 - Flipbook - Page 81
FMCGCONNECT 2023
“The future of work
is dependent heavily
on technology. Therefore, it’s up to the
SCM leaders to take
advantage of the
technology available.
Companies got to
move at an increasingly rapid pace,
evolving to suit new
marketplace trends, while maintaining accuracy, reliability and high
levels of performance. How can you stand out as a leader in a technological world—combining technology and leadership to build up your
team, department and entire organisation will determine your sustenance.
So, it becomes important to explore what SCM managers can do today
to prime themselves for tech-fuelled innovation and inspiration tomorrow, boosting their company’s business savvy along the way.”
VIJAY NAGARIYA, General Manager– Logistics, Warehousing and
Distribution, Drums Food International (Epigamia) (MODERATOR)
“Robotic process
automation (RPA)
isn’t a ‘new kid on
the block’ anymore,
when it comes to
supply chain operations. As the market
for the system
grows, we can see it
beginning to dominate the space. The
system is being used to redefine the supply chain management
narrative, and companies the world-over have implemented it within
their operations—proving its use as an efficient, cost-saving tool.
Prioritising investments with a strategic approach will inevitably
pay off, but even with that, implementation will only be as good as
the strategy behind it. At the end of the day, building a future-ready
supply chain is not immediate, but a proactive journey toward the
benefits digitisation provides.”
UMESH MADHYAN, Vice President– Logistics,
Hindustan Coca-Cola Beverages
“Enhancing logistics
performance and
decreasing operational prices is significantly improved
with GPS-enabled
tracking, or more
prominently, using
fleet telematics and
other smart AIbased tools. The
main concept is to convert huge chunks of statistics into usable and
actionable information. This information can assist agencies in
making correct estimates of how deliveries are carried out based
on driver behaviour, vehicle idle time, product integrity in case it’s
temperature sensitive, traffic, route and climate conditions. Early
visibility and the ability to change strategies at any given moment
are key to productivity, as it has the potential to recommend contingencies that reinforces service levels.”
MUKESH SAH, Head– SCM, Devyani Foods
“By using the right
demand sensing
tools as the base for
supply chain planning, supply chain
planners can deploy
real-time insights for
demand prediction.
This way, supply
chain planners and
managers
can
accordingly tweak their pricing strategies as well, to drive revenue
growth, expand margins, add new product lines and deal with
limited supply scenarios. Also, with accurate demand sensing and
forecasting tools as the base for supply chain planning, this can
guarantee a holistic view of all the channels. This also ensures
effective management of risks including natural calamities, market
fluctuations, supplier unpredictability, etc.”
SANJAY TRIPATHI, Sr Manager- Supply Chain, Adani Wilmar
“Sales Force Automation (SFA) has taken
on a new precedence
in the sales world.
While Customer
Relationship Management (CRM) helps
sales teams focus on
tracking and measuring, SFA supports the
operational aspects
of selling and the paramount challenge of relationship building. At
Britannia, we have dedicated a considerable amount of time only on
this process and today, every aspect of our sales strategy is fully
incorporated into a SFA platform. Considering logistics, sales force
automation provides a comprehensive solution to all aspects related
to the process. It also helps us to understand the essence of Logistics
Management the digitally streamlining the most influential factors.”
VAIBHAV AGRAWAL, National Manager (Head) – Logistics and
Customer Service, Britannia Industries
“With rising digitalisation across
various business
processes, the essential factors of Speed
and Time leading to
increased efficiency
have become even
more important for
the logistics industry. The introduction
of technology has resulted in a transformation with faster, leaner,
and more efficient supply chain and logistics management. The
advent of Blockchain, Internet of Things (IoT), Artificial Intelligence
(AI) and Machine Learning (ML), and other technologies offer
valuable new ways to streamline or rethink common tasks. This
ultimately helps in stimulating operations—by making better
decisions, engaging customers throughout, and promoting organisational flexibility.”
K UDYAN KOHLI, Sr Manager- SCM, Burman Hospitality (Taco Bell)
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