CARGOCONNECT-NOVEMBER 2020 - Flipbook - Page 83
its global market share to 5 per cent and
carried 1 of each 20 air shipments transported worldwide.
In addition to supporting global
trade, we are maintaining the sense of
responsibility we assumed by transporting healthcare and critical aid materials
such as masks, pharmaceutical products, medical devices and equipment to
the whole world in the course of the
We operated more than 1100 flights
in August alone, utilising our passenger
airlines as well as freighters while having
performed additional cargo operations
to more than 50 destinations, in particular London, Moscow, Oslo, Shanghai,
Bangkok, Doha, New York and Casablanca, using passenger airlines.
ow is Turkish Airlines/Cargo
setting the bar higher towards
offering reliability and quality
assurance in handling all types of
cargo efficiently? Kindly elaborate
on the global best practices that the
carrier has adopted in overall air
We are building up a global air bridge
by means of cargo operations being performed all around the world via Turkish
Cargo’s facilities located at Istanbul and
Ataturk airports as a dual-hub network.
Turkish Cargo is committed to raise
service quality in a sustainable manner
by acting in conjunction with its ‘Raise
the Bar’ mission. We create value by
maintaining a work method based on
dialogue with due regard and ensuring
mutual trust and open communication
as we continue to raise the bar for
achievement each passing day by building great work relationships.
We serve as a good business partner
encouraging new ways of technologydriven developments along with the
work processes we have been carrying
out without damaging the ecosystem.
We continue to perform sustainable innovative activities for the purpose of
obtaining new and different results, and
also to make substantial investments in
Turkish Cargo is closely monitoring
technological developments and is prepared for moving to its new facility designed autonomously, where operations
will commence in 2021. The SmartIST
facility, located at Istanbul Airport with
an area of 340,000 sq mts is set to be one
of the global largest terminals under a
single roof. It will be equipped with
automated storage and retrieval system
(ASRS or AS/RS) and pallet container
handling system (PCHS), and will accommodate special cargo services-- Perishable (PER), Live Animal (AVI), and
arising due to volatile
market conditions, Turkish Cargo increased its
global market share to
5 per cent and carried 1
of each 20 air shipments
hat innovative strategies have
you adopted in the procedures
of shipment for special cargo like
pharmaceuticals or perishables?
We achieved 67 per cent growth during
the first half of 2020 by means of special
cargo operations we have been maintaining by creating a global air bridge.
We resumed being a notable logistics
solution partner by continuing our operations uninterruptedly, in particular
from/to London, Dubai, Amsterdam and
Maastricht, along with our wide flight
network encompassing the globe.
Boasting 30 years of operational experience in transporting special cargo,
Turkish Cargo exercises maximum care
and diligence for special cargo shipments and carries out operations successfully, supported by trained and specialised teams.
Between February 01 and August 31,
when healthcare shipments such as
medical equipment, pharmaceutical
products and masks were in strong demand due to the global pandemic, we
transported 30 thousand tonnes of pharmaceutical products and approximately
10 thousand tonnes of medical equipment, and increased our global market
share to 5.4 per cent from 3.9 per cent.
Turkish Cargo has become the first
air cargo brand that possesses all of
the three certificates issued by the International Air Transport Association
(IATA) - CEIV Pharma, CEIV Fresh
and CEIV Live Animal, while continuing to carry out storage and operational processes for special cargo shipments in accordance with the Perishable Cargo Regulations (IATA PCR).
hat specific initiatives Turkish
Airlines/Cargo has planned for
the year 2021 that would propel its
aim to be one of the top-five brands
of the air cargo industry?
Turkish Cargo aims to increase service
quality oriented at customer satisfaction
and environment while enhancing business processes, flight network, fleet, tonnage, and facility capacity.
For the time being, we are making
our infrastructure autonomous with
innovative technology and digitalising
our business processes. We are providing our customers at any destination
around the world with conveniences
in storage and transportation by putting our virtual workforce in action
backed by expert insights into artificial intelligence, and beyond.
Besides, we have an unrelenting
drive for wanting to achieve something
big, we are looking to attain annual
cargo transportation capacity of 4 million tonnes at our SmartIST facility in
Istanbul Airport, once we move our
business processes there.
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