The CEO Forum Group Magazine Business 2023 (1) - Flipbook - Page 24
Kate Gutmann
Finally, it is very important to rely on data-driven
insights to allocate resources, minimize risk and
deliver value to customers and shareholders.
Talk about the UPS business model. What is one
thing CEOs might not know?
UPS has a business model that puts the customer
first, led by outstanding talent and powered by worldclass innovation. We’ve proven this time and time
again since Jim Casey founded our iconic company
back in 1907.
“When dealing with high-value
and irreplaceable items such as
those in the healthcare market,
it is crucial to maintain an
end-to-end digitally enabled
supply chain.”
“The difference between business
leaders and laggards is often
found in how they configure and
manage their supply chains, which
comprise the critical foundation for
businesses today.”
Also, when dealing with high-value and irreplaceable
items such as those in the healthcare market, it is
crucial to maintain an end-to-end digitally enabled
supply chain. In addition to digitalization, this
means precision logistics, temperature-controlled
capabilities, return services and other specialized
capabilities are all important to ensure a world-class
healthcare supply chain.
22 The CEO Forum www.theceoforumgroup.com
Today, we are a vital global logistics provider,
operating in more than 200 countries and territories.
On any given day, we move about 2 percent of the
global GDP and about 5 percent of U.S. GDP.
CEOs need to know that UPS’s culture of
constructive dissatisfaction spurs us to pursue
continuous improvements. We have many strengths,
but we always strive to be better. We understand
that what got us here isn’t necessarily what’s going
to get us where we need to be. The world is evolving.
Our customers are changing. Our competitors are
changing. And the rate of change itself is accelerating.
UPS embraces change because it provides us with
opportunities to better serve our customers and to
grow our business.
This concept translates into tangible benefits for our
customers who depend on our unmatched integrated
global network. We are always getting better for our
customers. That’s what sets us apart.