cfa lgbt housing guide updated-4 (1) - Flipbook - Page 11
HOUSING GUIDE
Housing Metric
Housing Metric
CATEGORY
Section A: Policies (Employee Equity and Resident Bill of Rights)
The LGBT- Friendly
Senior Housing Metric
The LGBT-Friendly Senior Housing Metric, sometimes
referred to as “the metric” or “the standard”, is the
basis from which the CFA LGBT evaluates a senior
housing community’s LGBT competency. The
standard focuses on an agency’s policies, procedures,
programs, outreach, marketing, and staff training in
an effort to bring visibility and explicit attention to the
needs of its LGBT residents.
While many senior housing communities believe their
staff and culture to be welcoming to all, the lack of
overt, or explicit, LGBT symbols and protections will
perpetuate a culture of silence and invisibility, indicating
real or assumed discrimination to LGBT seniors.
Towards this end, our team leads are trained to work
with staff in our partnering housing communities
to implement visible and meaningful changes to
indicate overt acceptance and affirmation to the LGBT
population, or as we like to tell each other, “making the
implicit, explicit”.
A minimum score of 80% is required to be included in
this housing guide. All community scores are included
in their individual features. For more information about
participation in our program, please see page 71.
% of Score
20%
Does your employment nondiscrimination policy include sexual
orientation?
5%
Does your employment nondiscrimination policy include gender
identity/expression?
5%
Does your resident bill of rights include sexual orientation?
5%
Does your resident bill of rights include gender identity/expression?
5%
Section B: Resident Procedures and Forms
30%
Does your senior housing community have a written process in
place for how to handle residents making discriminatory comments
to one another?
5%
Does your senior housing community have a written process in
place on how to handle staff making discriminatory comments to
residents?
5%
What is your community’s policy on transgender residents using
preferred pronouns and name of choice?
5%
Does your visitation policy explicitly grant equal visitation to LGBT
residents and their visitors?
5%
Do the intake forms your senior housing community uses provide
an option for transgender residents to disclose information on
gender identity, preferred pronouns, and name of choice?
5%
Do intake forms provide an option for unmarried couples to identify
their relationship (i.e. “partner” or “relationship status”)?
5%
Section C: Outreach, Marketing, and Programming
25%
Does your community/agency engage in outreach to the LGBT
community?
5%
Do any of your senior housing promotional materials contain
images of LGBT individuals?
5%
Does your senior housing community offer LGBT-themed
programming for your residents?
Does your senior housing community post any LGBT flyers, media,
or other resources in a public space?
10%
5%
Section D: LGBT-Competency Trainings
25%
Has your staff received training in the past year on LGBT-specific
issues?
25%
Are you doing anything to educate your current residents on
diversity issues?
Total
10 cfa.lgbt
HOUSING GUIDE
0%
100%
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