cfa lgbt housing guide updated-4 (1) - Flipbook - Page 23
HOUSING GUIDE
Best Practice
Best Practice
HOUSING GUIDE
Be sure to have a policy in place requiring staff
to know and use the preferred name and/or
pronouns of residents in a way that is always
HIPAA-compliant. These practices should be
included in all staff trainings, especially the
orientation of new staff, to be sure that the
dignity of the resident is maintained at all times.
As with other policies, there should be explicit
consequences for staff who abuse this policy or
are disrespectful in its upholding.
FURTHER ADVICE FOR COMMUNITIES
UPDATING THEIR INTAKE FORMS
Although many forms are standardized for
admission into Medicare-licensed communities,
it is possible to change those forms to be more
inclusive or to add addendums to this affect.
(Our team members are available if you need
assistance with policy or intake form language).
For corporate communities, intake processes and
forms may be developed and implemented at
the corporate level. We recommend discussing
with your corporate office the importance of
these inclusive forms for building upon your
community core values. This process may take
longer, but it is worth it to improve the care
of so many LGBT residents across multiple
communities.
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