25YearFlipbook OnlineFormat Final - Flipbook - Page 12
I started with CTM in 2003
when we had three offices
– Brisbane, Gold Coast and
Melbourne. I’m extremely
proud to reflect on the
achievements made under
the vision and guidance
of a passionate and highly
competent management
team – I appreciate being
part of such an exciting
journey.
There are many things
we still do today that
were instilled in me from
day one, and that are as
important to the CTM
culture and customer
offering today as they
always have been: providing
great customer service
and technologies while
delivering a fantastic
working environment for
our staff to thrive and have
fun in. I am extremely
proud to continue that
legacy with our new
employees embarking on
their CTM career.
Shelley Skewes - Head
of Operations, Brisbane,
Australia
One of the biggest reasons
I love working at CTM is
because I passionately
believe in the solutions I can
present to our customers.
CTM’s customer service
model ensures our clients
and their travelers benefit
from the ‘personal touch’,
developing meaningful
relationships with travelers
and travel arrangers while at
the same time delivering a
world-class strategic travel
program.
and global exposure we
enjoy at CTM. We get to
experience how our global
counterparts operate and,
in turn, can challenge
ourselves to adopt best
practices while sharing our
own regional insights and
processes with our global
counterparts. This culture
of collaboration ensures
our teams continually learn,
connect and develop their
skills and experiences.
My team have been able
to grow in their roles
because of the innovations
Cel Jennings - General
Manager Mountain Region,
North America
CTM 25 Years | 1994 - 2019