FY 2023 ADOPTED BUDGET AS OF 9-22-22 - Flipbook - Page 61
Strategic → City Departmental Performance Analysis
City Departmental Performance Analysis
Five years of actual data FY 2019-2021 and FY 2022-23 estimated and projected data of departmental
performance measures have been analyzed - Table 10.
Table 10 is a summary of departmental performance programs which are presented at the end of
each department’s information. The performance effectiveness measures are based on citizen’s
surveys and departmental statistical data.
Comparing actual FY 2019-2021 data, overall departmental performance increased by 6.8%, due to
the COVID-19 pandemic easing and lifted restrictions. In the previous year’s budget book, the total
projected departmental performance was 12.0%, and the actual increase of performance between
FY 2021, and 2022 is 10.1%, which is less than projected, but the departmental performance is still
getting back on track to the pre-pandemic level. The growth of public services slightly decreased
in FY 2023 numbers, with a projected increase of only 1.2% due to the slow economy and high
inflation in FY 22-23.
The best performance in FY 2021 has been presented by three City departments: Fire, Parks &
Recreation and Public Works, with performance increased by 16.7%, 32.6% and 43.3% respectively.
The Police Department, Memorial Library, Building Services, Code Enforcement, Human Resources
and Public Utilities showed an overall increase in services as well. Development Services,
Finance and Purchasing services show slight decrease in services in FY 2021, due to the slight
decline in the City businesses development.
In FY 2022 Fire Department, Parks & Recreation and Memorial Library showed continuous
increase in public services: 9.4%, 14.1% and 12.8% respectively. At the same time Building and
Development Services as well as Code Enforcement Services showed decrease in public services.
New Development Services director and deputy director were hired at the end of FY2022 and the
Code Enforcement Division was restructured and moved under the Police Department’s
supervision. All other departments showed an increase in public services in FY 2022.
In projected FY 2023 Building and Development Services shows a very optimistic 18.2% and 12.1%
increase in services under new leadership. Three departments project a slight decrease in services:
Human Resources, Public Works-Street Maintenance and Public Utilities. This is due to a slowing
economy and high 9.1 % inflation projected in FY 2023. All other departments show slight (around
1-2%) increase in their services.
City of Eustis economy is still recovering from COVID-19 pandemic impacts, followed by a slowing
economy. Unfortunately, the current economic situation is not very optimistic and it might take the
next two years to be able to bring departmental performance to the FY 2019 level of service.
City of Eustis, Florida
Adopted Annual Budget
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