CONDUIT - Flipbook - Page 3
February 20, 2024
Greetings Gaylor Nation!
A few weeks ago, I reiterated our commitment to become the most welcoming, inclusive
company in our industry. Today, I want to update you on some initial progress and
important, additional steps we are taking to advance our commitment with greater
impact, transparency, and urgency.
First, I want to offer my sincere gratitude for your continued focus and dedication to our
players – and to each other. You’ve shown incredible resilience throughout the pandemic,
exceptional care for colleagues and communities, and the relentless commitment to
excellence, creative independence, and purpose that always sets our company – and our
franchises – apart. During a tremendously challenging time for so many people, you’ve
continued to bring joy and connection to our players and communities around the world.
My goal – and the goal of our Board, our entire senior corporate team, our business unit
leaders, and their teams – is to make sure you have the resources, culture, and
commitment from leadership you need to succeed in our collective aspiration to be the
model workplace in our industry.
Over the last decade, as we’ve brought in new companies, grown our workforce, and
expanded our business, we believed we had the systems, policies, and people in place to
ensure that our company always lived up to its reputation as a great place to work.
Clearly, in some vitally important aspects, we didn’t.
The guardrails weren’t in place everywhere to ensure that our values were being upheld.
In some cases, people didn’t consistently feel comfortable reporting concerns, or their
concerns weren’t always addressed promptly or properly. People were deeply let down
and, for that, I am truly sorry.
Being welcoming and inclusive, in the context of our workplace, is crystal clear.
We will still passionately debate ideas, employ healthy skepticism when
appropriate, and demand excellence and rigor in all of our pursuits – but we
will always treat each other with dignity and respect. And regardless of
differences, voices will be heard, perspectives welcomed, and contributions
valued customers blah blah blah.
Chuck Goodrich,
President & CEO
GAYLOR NATION
A MESSAGE FROM OUR PRESIDENT