The State of Organizations 2023 - Flipbook - Page 41
first set out their importance, and we
adopted them following our IPO in
2011. They shape our culture, define our
aspirations, and drive our employees’
development and progression at AIA.
How is AIA building key capabilities for
the future?
We have four types of capability building
within our “catalyst for growth” framework:
core leadership skills, sustaining business
excellence, developing skills for the future
of work, and building functional capabilities.
We ensure every program has a business
sponsor, not an HR sponsor, so there is
clear business ownership and demand for
the capabilities we’re developing.
I’m very proud of our recently launched
reskilling and upskilling programs
for data analytics, business analysis,
and agile ways of working. We had a
growing demand in these areas, but
we didn’t have the talent supply, so we
created several new learning journeys
that included screening, training, and
practical work experience to build these
capabilities internally.
We also recently expanded our
succession planning programs to grow
and develop future leaders and cultivate
greater gender diversity among our
C-suite. Today, women hold about 42
percent of senior leadership roles in
AIA, and we will continue to prepare and
support women to maintain a genderbalanced leadership team.
More about
Cara
Ang
Group chief human resources officer
How does AIA invest in employee
health and well-being?
at AIA
Our people’s well-being is fundamental
to our performance and sustainable
growth. We’ve launched AIA One Billion,
a bold ambition to engage a billion
people to live healthier, longer, better
lives, and this ambition starts with our
own people through our comprehensive
well-being program known as WorkWell
with AIA. It was designed to support the
physical, mental, social, and financial
health of employees through a range
of initiatives, employee benefits, and
tools tailored to the needs of each
business unit. We collect a lot of detailed
employee feedback and data points to
help us understand what works and what
doesn’t, and use that to inform
our planning for the next cycle. We
strongly believe that this comprehensive
investment in employees’ well-being will
pay off for our people and our business.
Cara Ang is the group chief human
resources officer at AIA. She
oversees the development of overall
human capital strategies and their
implementation across the group and
leads the HR functions in the markets.
Prior to joining AIA as the chief human
resources officer for AIA Singapore
in May 2016, Ms. Ang was the head
of human resources at Standard
Chartered Bank Singapore. During
her time with Standard Chartered, she
spent more than ten years in a variety
of country, regional, and global HR
leadership roles based in Singapore
and Thailand. Prior to joining Standard
Chartered Bank, Ms. Ang held HR roles
in the Asian operations of Marsh, Intel,
and Royal Ahold.
‘Our purpose—to help
millions of people live
‘Healthier, Longer,
Better Lives.’’
March 2023
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