The State of Organizations 2023 - Flipbook - Page 61
4
“Performance through people: Transforming
human capital into competitive advantages,”
McKinsey Global Institute, February 2, 2023.
5
For more, see “Talent in a changing market:
What now?,” McKinsey, December 8, 2022.
6
For more, see Taylor Lauricella, John Parsons,
Bill Schaninger, and Brooke Weddle, “Network
effects: How to rebuild social capital and
improve corporate performance,” McKinsey,
August 2, 2022.
7
Naina Dhingra, Andrew Samo, Bill Schaninger,
and Matt Schrimper, “Help your employees find
purpose—or watch them leave,” McKinsey, April
5, 2021.
13
1
2
2
For more, see Michael Chui, Roger Roberts, and
Lareina Yee, “Generative AI is here: How tools
like ChatGPT could change your business,”
McKinsey, December 20, 2022.
3
“The state of AI in 2022,” December 6, 2022.
4
For more, see Claudy Jules, “A balancing act of
designing for speed and sustainability,” People +
Strategy, Fall 2022.
5
6
Barry Boswell, Sean Buckley, Ben Elliott,
Matias Melero, and Micah Smith, “An AI power
play: Fueling the next wave of innovation in the
energy sector,” McKinsey, May 12, 2022.
McKinsey Global Survey on Digital Trust,
May 2022.
8
“The state of AI in 2022,” December 6, 2022.
9
For more, see Steve Van Kuiken, “Tech at the
edge: Trends reshaping the future of IT and
business,” McKinsey, October 21, 2022.
10
For more, see “Carrefour launched its first
recruitment operation in the metaverse,”
Carrefour, May 18, 2022.
11
For more, see New at McKinsey Blog, “Tearing
the ‘paper ceiling’: McKinsey supports effort
driving upward mobility for millions of workers,”
September 23, 2022.
12
For more, see Ethics guidelines for trustworthy
AI, European Commission, April 8, 2019.
For more, see Jacqueline Brassey and Aaron
De Smet, “When things get rocky, practice
deliberate calm,” McKinsey, November 10, 2022.
2
For more, see Edelman trust barometer 2022,
Edelman, January 2022, and Laura Furstenthal,
Alex Morris, and Erik Roth, “Fear factor:
Overcoming human barriers to innovation,”
McKinsey, June 3, 2022.
3
Jacqueline Brassey, Aaron De Smet, and Michiel
Kruyt, “Developing dual awareness,” McKinsey
Quarterly, January 19, 2023.
4
“Author Talks: What separates the best CEOs
from the rest?,” McKinsey, December 15, 2021.
5
“More than a mission statement: How the 5Ps
embed purpose to deliver value,” McKinsey
Quarterly, November 5, 2020.
6
For more, see Naina Dhingra, Andrew Samo, Bill
Schaninger, and Matt Schrimper, “Help your
employees find purpose—or watch them leave,”
McKinsey, April 5, 2021.
“Rethink capabilities to emerge stronger from
COVID-19,” McKinsey, November 23, 2020.
Ibid.
4
Hugh Bachmann, Dominic Skerritt, and
Elizabeth Young McNally, “How capability
building can power transformation,” McKinsey,
March 30, 2021.
6
Aaron De Smet, Bonnie Dowling, Bryan
Hancock, and Bill Schaninger, “The Great
Attrition is making hiring harder. Are you
searching the right talent pools?” McKinsey,
July 13, 2022.
Jon Garcia, Garrett Maples, and Michael
Park, “Closing the capability gap in the time
of COVID-19,” McKinsey Quarterly, November
13, 2020.
Walking the talent tightrope
1
Mike Barriere, Miriam Owens, and Sarah
Pobereskin, “Linking talent to value,” McKinsey
Quarterly, April 12, 2018.
2
Scott Keller, “Attracting and retaining the right
talent,” McKinsey, November 24, 2017.
3
7
Michael Chui, Roger Roberts, and Lareina Yee,
“Generative AI is here: How tools like CHatGPT
could change your business,” McKinsey,
December 20, 2022.
Skill shift: Automation and the future of the
workforce,” McKinsey Global Institute, May
2018.
3
Making way for applied AI
“The state of AI in 2022—and a half decade in
review,” McKinsey, December 6, 2022.
1
Closing the capability chasm
5
1
Leadership that is self-aware
and inspiring
“The state of AI in 2021,” McKinsey, December
8, 2021.
McKinsey Organization Blog, “Three steps
to creating more value through talent,” blog
entry by Emily Field, Bryan Hancock, and Bill
Schaninger, August 10, 2020.
7
For more, see Børge Brende and Bob Sternfels,
“Resilience for sustainable, inclusive growth,”
McKinsey, June 7, 2022.
8
Jacqueline Brassey, Aaron De Smet, and Michiel
Kruyt, “Developing dual awareness,” McKinsey
Quarterly, January 19, 2023.
Making meaningful progress on
diversity, equity, and inclusion
1
Equity here refers to the degree to which an
organization’s norms, practices, and policies
ensure that an employee’s identity isn’t
predictive of their opportunities or workplace
outcomes. Inclusion refers to the extent to
which an organization’s systems, leaders,
and individuals create a welcoming and fair
environment
4
For more, see “Linking talent to value,” April 12,
2018.
5
Mike Barriere, Miriam Owens, and Sarah
Pobereskin, “Linking talent to value,” McKinsey
Quarterly, April 12, 2018.
2
For more, see McKinsey Organization Blog,
“Battle for frontline talent: Five strategies to win,”
blog entry by Matt Fenton, Neel Gandhi, and
Taylor Lauricella, November 1, 2021.
Natacha Catalino, Nora Gardner, Drew Goldstein,
and Jackie Wong, “Effective employee resource
groups are key to inclusion at work. Here’s how
to get them right,” McKinsey, December 7, 2022.
3
Diversity wins, May 19, 2020.
4
See, “Understanding organizational barriers to
a more inclusive workplace,” McKinsey, June 23,
2020; “Inclusion doesn’t happen by accident:
Measuring inclusion in a way that matters,”
McKinsey, February 16, 2021.
6
7
McKinsey Organization Blog, “Using skill
gap assessments to help future-proof your
organization,” blog entry by Gregor Jost, Julian
Kirchherr, Sebastian Pfülb, and Kira Rupietta,
May 23, 2022.