The State of Organizations 2023 - Flipbook - Page 71
the Chinese philosopher Fushan Yuan
first set out their importance, and we
adopted them following our IPO in
2011. They shape our culture, define our
aspirations, and drive our employees’
development and progression at AIA.
How is AIA building key capabilities for
the future?
We have four types of capability
building within our “catalyst for
growth” framework: core leadership
skills, sustaining business excellence,
developing skills for the future of work,
and building functional capabilities. We
ensure every program has a business
sponsor, not an HR sponsor, so there is
clear business ownership and demand
for the capabilities we’re developing.
I’m very proud of our recently launched
reskilling and upskilling programs
for data analytics, business analysis,
and agile ways of working. We had a
growing demand in these areas, but
we didn’t have the talent supply, so we
created several new learning journeys
that included screening, training, and
practical work experience to build these
capabilities internally.
We also recently expanded our
succession planning programs to grow
and develop future leaders and cultivate
greater gender diversity among our
C-suite. Today, women hold about 42
percent of senior leadership roles in
AIA, and we will continue to prepare and
support women to maintain a genderbalanced leadership team.
How does AIA invest in employee
health and well-being?
Our people’s well-being is fundamental
to our performance and sustainable
growth. We’ve launched AIA One
Billion, a bold ambition to engage a
billion people to live healthier, longer,
better lives, and this ambition starts
with our own people through our
comprehensive well-being program
known as WorkWell with AIA. It was
designed to support the physical,
mental, social, and financial health
of employees through a range of
initiatives, employee benefits, and
tools tailored to the needs of each
business unit. We collect a lot of
detailed employee feedback and
data points to help us understand
what works and what doesn’t and use
that to inform our planning for the
next cycle. We strongly believe that
this comprehensive investment in
employees’ well-being will pay off for
our people and our business.
More about
Cara
Ang
Group chief human resources
officer at AIA
Cara Ang is the group chief human
resources officer at AIA. She
oversees the development of overall
human capital strategies and their
implementation across the group and
leads the HR functions in the markets.
Prior to joining AIA as the chief human
resources officer for AIA Singapore in
May 2016, Cara was the head of human
resources at Standard Chartered
Bank Singapore. During her time with
Standard Chartered, she spent more
than ten years in a variety of country,
regional, and global HR leadership roles
based in Singapore and Thailand. Prior
to joining Standard Chartered Bank, she
held HR roles in the Asian operations of
Marsh, Intel, and Royal Ahold.
‘We strongly believe that this comprehensive
investment in employees’ well-being will pay
off for our people and our business.’
April 2023
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