COP 22 - Flipbook - Side 11
WHAT WE DO?
Countertops
What a nice simple answer, you may think?
Well, we do not live in a simple world. Quite the
contrary. We all have expectations - To our self,
to others, to our workplace and colleagues, to the
things we do and the things we buy, not least we
have high expectations to the world we live in, and
the world we want to pass on to future generations.
High expectations can be a curse and a blessing.
Going from being a traditional manufacturer of,
what we would like to think of as; ‘High quality
countertops’, produced using traditional methods
with ‘traditional’ materials, is not going to live up to
neither ours nor our customers and end-users expectations.
In that way expectations may challenge us, to redefine the term and expectation for ‘high quality
products’.
Rethink quality
Quality − All the way, has always been a main focal point for HORN.
But, what do we define as ”HORN quality” and
what do we mean when we say ”all the way”?
Extending our market offer
Countertops – Surfaces is our core product.
But one gets shaky with just one leg to rest upon.
Our vision is to be a completely sustainable company.
The innovation challenges in this regard therefore
stems in the need to find solutions to methods of
producing, maintaining and not least recycle. We
solve the challenges by increasingly incorporating
digital solutions, to keep track of both our products,
processes and customers, and not least by developing various sustainable solutions around the core
products, such as service, supplementary products
from spare material and not least by offering knowledge sharing regarding sustainability and general
product education.
Therefore we exist because we can make high
quality countertops – But it is just one of our future
market offering.
Delivering digital- and sustainable solutions are the
two pillars that justifies our basis of existence.
And honestly, one could no longer be without the
other.
Within the industry, quality were usually defined
as: Price, delivery time and having a wide product
range. These are still important factors, but we ask
ourselves: Can’t we do more than that?
We both can, will and have to, to ensure our
products live up to a ‘high quality’ definition in the
future. And choose to look at it as a great blessing,
that we, as a manufacturer, have the opportunity,
right now, to redefine and rethink our self and our
market offer.
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