COP 22 - Flipbook - Side 35
SATISFACTION
OUR GOAL IS TO MAINTAIN AN AVERAGE SATISFACTION SCORE ABOVE
5,00 ON A 6 POINT SCALE, AND AIM TO HAVE A SCORE OF 95 % OF
MORE OF ALL EMPLOYESS TO BE SATISFIED OR VERY SATISFIED WITH
THEIR EMPLOYMENT.
HORN
DENWOOD BY HORN
Employee satisfaction has been measured in
2019 and 2021. We will measure again in
2022 and every year going forth.
Employee satisfaction has been measured in
2019 and 2021. We will measure again in
2022 and every year going forth.
EMPLOYEE SATISFACTION SCORE
EMPLOYEE SATISFACTION SCORE
2019
2021
2020
2021
92,0%
98,6%
were satisfied or
very satisfied
were satisfied or
very satisfied
67,0%
83,3%
THE AVARAGE SCORE
were satisfied or
very satisfied
were satisfied or
very satisfied
THE AVARAGE SCORE
The average satisfaction
score in 2021
The average satisfaction
score in 2020
The average satisfaction
score in 2021
5,62
4,02
4,80
6 point scale
6 point scale
6 point scale
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