IntlSOS 30 Years - From East to West - Page 34

International SOS | From East to West
What our Clients Say
We have many longstanding
clients in this area, some
of whom have been kind
enough to give their thoughts
on International SOS for
this book.
Fact No. 4
We have provided
on-site medical training
for doctors working
at remote sites in Libya,
Russia, China, Kazakhstan
and Nigeria.
Kaltim Prima Coal (KPC)
PT Kaltim Prima Coal, now owned by Bumi
Resources, still runs the East Kalimantan mine.
Mr. Endang Ruchijat is KPC’s Chief Executive Officer
and has more than 30 years experience working in
various mining operations in Indonesia. He has
known International SOS for a long time. As Mr
Ruchijat points out, mines tend to be in remote
locations so it’s essential to have systems in place
for dealing with any incidents. In the early 1980s, in
the days before mobile phones, radio contact could
be variable so having help at hand was vital. We
were selected to support the East Kalimantan mine
because we were, “Simply the only company that
could provide such services then.” Although there
are more providers now for medical transports, KPC
still prefers to use us as we “have more expertise
and provide a broader service than anyone else.”
KPC welcomes the fact that our service has
broadened so much over the years. Mr Ruchijat is
very keen on the occupational health services and
public health programmes which we are working on
with KPC. He concludes: “We are very happy indeed
with the service we get from International SOS.”
Pertamina Hulu Energi
Pertamina Hulu Energi is an oil company involved in a
major offshore project. It has finished its exploration
phase and hopes to get authority to start full
production in the next year or so. Our doctor and
paramedic provide medical support to their staff.
Geri Achsan, now HSE manager of Pertamina, has
known International SOS for a long time through
different companies he has worked with. For many
years he has been involved with developing
Emergency Response Plans which include planning
for medical evacuations. He believes companies
would choose us because of our ability to manage
such emergencies.
There are more providers today, but Geri believes
we still stand out. A regulatory body sets national
standards for the industry and a trade association
promotes those standards. According to Geri,
those industry standards closely reflect the ones
International SOS has historically set for our clinics,
air ambulance, risk assessments and other services.
Pertamina used us for a medical transport in early
2014. Pertamina organised getting the injured person
off the rig, then we organised transportation from
shore to Balkipapan Hospital, using a commercial
aircraft. Thanks to the forward planning on both
sides, all went according to plan. Geri believes that
it is becoming easier to find good doctors, but our
ability to organise air transportation – be it via
air ambulance or commercial flights – is hard to
compete with. Our 24/7 support, and our
relationships with hospitals across the region,
are added advantages.
These days there is more focus on prevention.
At a corporate level we are working with Pertamina
to help develop their corporate health guidelines
and we assist with staff training. Industrial
health was a luxury five years ago but now people
are moving towards it. Geri Achsan believes that
providing occupational health and industry health
consultancy is an important move forward which
benefits everyone.
Right: Tanjung Bara Clinic
Lab, KPC Site, Borneo, 2013.


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