IntlSOS 30 Years - From East to West - Page 79

04 Globalisation and Growth | Extending our Reach to South America
Major Milestone
Extending our Reach
to South America
The expansion of our business into South America
began much later in our history, but with the
development by the multinational extractive
industry of major mines, and oil and gas production
it was a natural progression.
Brazil, in particular, is flourishing. It has a rapidly
growing economy, huge offshore oil deposits and is
an extremely popular destination for international
travellers and expats. Our clients began to open up
operations in the area and, as ever, our strategy has
been to follow them to meet their needs.
We opened our Latin American office in 2009,
initially in Miami and then moved it to Houston, Texas.
We began by consulting our EMI clients on the
particular health problems their workers were facing,
and suggesting ways of helping them. We also set
about identifying national medical partners who had
knowledge of local needs and locations, and shared
our values and commitment to healthcare.
Our partnership in 2011 with International
Health Care (IHC) was a major milestone in our
development. IHC was providing assistance,
occupational health services, and medical staffing
services to oil companies and their service
companies working remotely and offshore in Brazil.
It employed 70 professionals and had a portfolio of
more than 50 clients. It was a perfect fit and within
three years of the partnership, under the leadership
of Dr Ivan Drummond and Dr Tatiana Perecmanis,
we have become the leading medical services
provider to the international oil and gas industry
in the region. We now have a number of Brazilian
multinationals as members too.
Brazil; both were very high profile, successful events.
During the World Cup we handled 8,500 cases;
building on our experience at previous World Cups,
we also offered a wide range of medical, security
and concierge services before, during and after the
event. We are now preparing for the Olympics in
2016. As Dr Drummond says: “The spotlight is
very much on us all at the moment and will be
for the next two years.”
Throughout this time we have continued to
expand our South American presence through
our corporate client base – both international and
domestic. In 2012 we established a joint venture in
Peru, providing a full range of remote medical
services for Freeport’s Cero Verde copper mine
expansion, involving 89 medical staff and four
clinics. Freeport’s insistence on having one high
quality medical service provider across its global
operations gave us the perfect opportunity to
establish ourselves in Peru.
We have been supporting the rapidly developing oil
and gas industry in Columbia and Bolivia too. In each
place we achieve this by engaging national partners
and working with them to deliver a quality service.
Dr Myles Neri continues to lead on the development
of this business sector. He enjoys using our
experience elsewhere to develop new business,
although as he points out:
“I don’t quite know what is going to happen on
any given day. I have a reputation for causing all
the chaos and complications in the company
with these schemes. But it’s great fun, especially
when it pays off!”
Our growing reputation led to new opportunities,
in particular supporting FIFA during the 2013
Confederations Cup and the 2014 World Cup in


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