IntlSOS 30 Years - From East to West - Page 96

International SOS | From East to West
“Scott was a no nonsense manager
who brought enormous skills to our
company. He was deeply caring
and always placed his family first.” *
“Ben was a wonderful individual
and will always be remembered as a
friendly, hard working, innovative and
gifted young professional.” *
Scott Lysaght and Ben Roberts in
Jakarta, Indonesia, 2002.
Personal Loss
Emerging Terrors
Tragically, in the Bali bombing we lost
two staff members from our Jakarta
office who were in Bali for a rugby
In the early 2000s a series of bombings and other
events further illustrated the new order of medical
and security risks the world was now facing. There
was a growing realisation that such threats were
likely to come, not only from conflicts between
nation states, but from individuals and groups, some
of whom were gaining access to sophisticated
weapons. Unlike the traditional tactics of warfare,
terrorists often targeted civilians to maximise the
impact of their actions.
Ben Roberts was Medical Services
Operations Manager in Indonesia from
mid-2001. He was severely injured but
managed to rescue another person as
he made his way out of the carnage.
He was stabilised in the Bali clinic then
evacuated to Singapore General
Hospital. He died on 7 November, his
girlfriend and family were by his side.
Scott Lysaght joined in July 2001 and
was Business Development Manager
for the Oil and Gas sector. Scott was
enjoying life in Jakarta with his wife
and baby daughter. He is believed to
have been killed at once.
Scott and Ben were the best of friends
as well as being close colleagues. They
shared an adventurous spirit, a passion
for travel and a deep love of sports.
They are both very sadly missed.
* Excerpt from the written tribute to
Scott and Ben by Arnaud and Pascal
The 9/11 attack on the World Trade Centre in 2001
irreversibly put security high on the agenda of
organisations across the globe. Terrible things
could happen even in a safe place like New York;
potentially no one was safe. As we see in ‘Tools of
Technology’ an immediate offshoot of this was the
need for employers to be able to track and trace
their people in the event of an incident, and be
better informed so people could avoid high risk
areas in the first place. As we began to respond
to these needs, events kept happening:
The Bali Bombing
On Saturday 12 October, 2002, a combination of a
suicide bomb and a car bomb, set off by a militant
group in the tourist district of Bali, killed 202 people.
A happy holiday resort suddenly turned in to a site
of devastation. Our team from the nearby clinic went
straight to the scene and worked through the night.
They helped more than 50 casualties suffering from
burns, fractures, smoke inhalation and head injuries.
Pascal was about to board a 14 hour flight from
Europe to Singapore when Mike Hancock alerted
him about the incident. Pascal gave Mike and
Dr Philippe Barrault ‘carte blanche’ to do whatever
was needed. Together with Dr Roger Farrow and
Patrick Deroose they arranged for a Hercules C130
transport plane to be sent in, plus doctors and
nurses from Jakarta. A security expert was also
dispatched from Singapore. The cost was high
and at this point only three clients were known to
need assistance but the team had the go ahead.
As Philippe points out:
“This is a typical example of how Arnaud and
Pascal have always put medical care before
monetary costs. Such moments explain why I am
still here today. The decision made no business
sense but at the end of the day we are doctors.”
In total we evacuated 16 critically injured casualties
to Singapore.
The loss of our own staff members, Scott Lysaght
and Ben Roberts, in the Bali bombing was the first
time we had lost anyone in such tragic circumstances.
Back then, everyone in the company was fairly young,
so personal bereavements were quite rare. As well
as mourning the loss of Scott and Ben, those who
survived realised that being in the front line made
them vulnerable too. Staff who were with the
company at the time remember the effect the loss
of Ben and Scott had on everyone; that loss is still
felt today. As Arnaud has said:
“It was a very intense and emotional experience for
all of us, it was a tragic situation and it involved our
own people.”
Right: Investigators comb through the rubbles of
the Sari Club, as they search for clues to the bombings
that killed 202 people, mainly foreigners, in Bali,
Indonesia, 15 October 2002.
Credit: John Stanmeyer/VII/Corbis


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