MAP Newsletter - Winter 2024 - Flipbook - Page 11
ISSUE 58 | Winter 2024
Letter from the CEO
Member Access Processing (MAP) Product Partners are instrumental in providing the best possible value
to our clients. Through our partnerships, MAP is able to provide proven technology from industry-leading
companies and service providers. Foremost among them is our 25-year relationship with Visa Debit
Processing Service (DPS). DPS is the backbone of our processing solution, providing a direct connection
to Visa for all of our clients.
In addition to the depth of solutions from Visa, MAP offers extensive solutions from our Partners. From
plastics personalization to digital member service, our Partners are delivering a suite of industry-leading
card processing and payment solutions. Fully vetted by MAP, we leverage the core strengths of our
partners to provide the most innovative and practical solutions for our clients.
Of course, what sets MAP’s Partnerships apart is our Best-in-Class service and support. Even under
the most difficult of situations, you can count on MAP to help make things right you and your members.
Steve Bone
President/CEO
Throughout this issue of the Payments Report, we are highlighting the added value our Partners bring to the MAP processing relationship. We
are excited to announce our newest partner, Corelation [page 6]. The company’s KeyStone core platform, developed specifically for credit unions,
is leading the industry with more than 30 sew signings for the core in 2023 alone. CPI Card Group [page 6] is our partner for MAP Plastics card
personalization and manufacturing and our Instant Issue partner, featuring the Card @ Once solution.
With the introduction of Loyality Core, our loyalty and rewards partner, RAZR, [page 4] has built a comprehensive “engagement” engine for credit
unions to involve members with their financial services across the institution. Our buy now pay later (BNPL) Partner, Equipifi, is now offering a
“Pay-in-4” solution to compete against PayPal and Chase offerings [page 7]. Finally, Total Merchant Concepts (TMC) shares our passion for helping
credit unions and their members with integrity-based Cash Advance and Merchant Services solutions [page 10].
MAP experienced extraordinary growth in 2023, with double-digit revenue and transaction growth and the addition of 11 new credit unions [page 2].
We are meeting this growth’s demand by adding new team members in Client Services, Implementations, and Training. As explained in the Cover
Story, MAP’s approach to training is unique to the industry. MAP focuses on learning to succeed, with a highly personalized, credit union-centric
approach.
We are very optimistic about our credit unions’ success in 2024 and beyond. MAP will be here to work for our clients by providing cost-effective,
best-in-class solutions. We support our credit unions by making smart investments in today’s technology with an eye keenly focused on the future
of payments. For more information about how MAP can best serve you and your institution, feel free to call me, 1-866-598-0698, ext 1610, or email
me at steve.bone@map.llc.
11