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ADVERTORIAL
Service reaches new heights
from South Africa to the US
DELTA’S nonstop flight between Johannesburg and Atlanta
has been connecting South Africa and the US for almost 12
years. As the longest route in the airline’s network, careful
thought goes into the products and services offered to ensure a comfortable, entertaining and enjoyable flight. Here
are some of Delta’s latest highlights:
Luxurious details
Customers can be sure they’ll arrive refreshed and ready for
business in Delta One®. The 180-degree, flat-bed seats offer
greater privacy thanks to their herringbone configuration and
generous work-space. There’s Westin Heavenly® In-Flight
Bedding for a great night’s sleep and customisable TUMI amenity kits filled with Kiehl’s Since 1851 products for an indulgent
freshen-up.
Delta One menus change with the seasons and offer a fivecourse, fine dining experience paired with vintages hand-picked
by Master Sommelier Andrea Robinson. Later this year, Pre-Select will give Delta One customers the option to reserve their
favourite dish before they fly.
Keep connected
Imagine being able to say a quick ‘hi’ from the sky… Delta offers
free mobile messaging network-wide via iMessage, Facebook
Messenger and WhatsApp. The airline also has one of the largest
Wi-Fi connected fleets, with 2Ku satellite technology installed
on international flights to give customers the speed they need to
work – or surf – all the way to the U.S.A.
Flights are more entertaining with Delta Studio’s® vast selection of movies, TV shows, music and games. Customers can
watch on seat-back screens or stream directly to a laptop, tablet
or smartphone with no Wi-Fi charge. But if they do need power,
there’s a supply at every seat.
E Delta One features Westin’s Heavenly In-Flight Bedding.
Same airline connections
From Johannesburg, customers connecting in the US are assured of Delta’s great service from start to finish. Delta is the
only carrier to offer same-airline connections to over 200
destinations across the US and beyond. Meanwhile, codeshare
flights from Cape Town, operated by Delta’s partner KLM, offer
convenient flight options to North America via Amsterdam.
Peace of mind
The airline has invested US$50-million in RFID baggage tracking technology so customers know where their bags are from
check-in to baggage carousel. Notifications via their mobile
phone keep them updated on their bag’s whereabouts, so they
can relax and enjoy their flight.
More rewarding
By joining SkyMiles, Delta customers earn miles when they fly
on Delta or its partner airlines. It’s free to sign up and customers
can turn their miles into flights, upgrades and other rewards.
Meanwhile, SkyPriority across Delta’s network offers a smoother airport experience for top flyers, including priority boarding,
baggage handling and more.
Giving back
With a pledge to donate one percent of its net profits to good
causes each year, Delta has non-profit partnerships in the four
African countries it serves. In South Africa, the airline works
with youth charity, the Amy Foundation. Delta funding helps
provide after school care and youth skills development to 900
young people in underprivileged townships in the Western
Cape, as well as hot meals in a safe and nurturing environment.
H Delta’s RFID baggage tracking technology allows customers to be notified where their bags are from check-in, right
through the journey.
For more information on Delta, please visit www.delta.com or follow @Delta on Twitter
24 Travel Industry Review | April/May 2018