REIQ Best Practice Guidelines v03.23 - Flipbook - Page 10
1. PROFESSIONAL AND COMPETENT
PRACTICE
(g) comply with the Constitution, the REIQ By-laws
and these Guidelines.
Members must:
(a) hold the required professional qualifications,
insurances and indemnities necessary to
practice and operate within Queensland;
(b) act in the best interests of their Client and act
in accordance with their instructions, except
where to do so would be contrary to Statute
Law1;
(c) act ethically, fairly and honestly when dealing
with all parties so as to minimise controversy
and to not prejudice the reputation of the
Institute and/or the Members;
(d) not use or disclose any confidential or sensitive
information obtained whilst acting on behalf of
the Client or dealing with a Consumer, except
where a Member is required by Statute Law to
disclose the information;
(e) not act in a way which amounts to, or which
may be perceived as amounting to, a conflict
of interest;
(f) act in a manner that is professional and
courteous, with due care and skill, and that
does not disadvantage existing negotiations;
and
2. ENGAGING IN LICENSED ACTIVITY
(a) Members must only perform licensed activities
for which they are lawfully authorised to
perform2.
(b) Members must not commit an offence under
the Agency Law with respect to doing any
licensed activities which they are not
authorised to perform.
(c) Members must comply with any conditions
imposed on their licence.
3. STATEMENTS ABOUT OTHER AGENTS
AND MEMBERS
(a) A Member must not make false, derogatory or
unprofessional comments (in writing or
verbally) about another Agent or Member in
order to seek a commercial advantage of some
kind and/or cause a Client to terminate or not
renew another Appointment.
(b) If a Member makes false, derogatory or
unprofessional comments about another
Agent or Member, the Member who made
such comments are encouraged to, within 5
business days:
i.
ii.
take all reasonable steps necessary to
retract such false, derogatory or
unprofessional comments; and
provide the other Agent or Member
with
a
written
apology
and
undertaking
to
withdraw
such
comments.
Real Estate Professionals
are governed by the
Property Occupations Act
2014 in Queensland
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2
REIQ BEST PRACTICE GUIDELINES
V08.23
Property Occupations Regulation 2014, s 22
Property Occupations Act 2014, Part 2 – penalties may apply
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