REIQ Best Practice Guidelines v03.23 - Flipbook - Page 40
(b) Member Property Managers must not use
photographs in their advertisement and
marketing of the property if the photographs
have been altered to the extent that they are
misleading or depict the area, colour, condition
or features in or around the property to be
different than they are.
(c) Unless the tenant has given written Consent,
Member Property Managers must not use
photographs of the property for advertisement
that shows items belonging to the tenant39.
11. OPEN HOME INSPECTIONS / PRIVATE
INSPECTIONS
13. PROSPECTIVE TENANTS
(a) Member Property Managers should prepare a
criteria for a suitable tenant based on their
Client’s instructions and relevant legislative
requirements which they may use to assess the
suitability of prospective tenants.
(b) Member Property Managers should obtain
sufficient information about a prospective
tenant for the Client’s consideration. Member
Property Managers should verify and confirm:
i.
Member Property Managers must:
(a) conduct open inspections for the property at a
time, day and frequency approved by the Client
and subject to the written consent of any
existing tenant;
(b) request permission for a private inspection by
giving the Client as much notice as practicable;
ii.
iii.
(c) if there is an existing tenant, give an Entry
Notice no less than 24 hours prior to the
proposed inspection; and
iv.
(d) only allow prospective tenants to take
photographs or videos of the property with the
permission of the Client, and if applicable, the
existing tenant.
v.
(b) The Application should contain the information
reasonably required to fulfil the Member
Property
Manager’s
obligations
under
Guideline 13 and 14.
Tenancy Application
Available in Realworks
39
the prospective tenant’s rental history
(such as references from former
lessors, property managers);
the prospective tenant’s employment
status (such as payslips, employer
reference, Centrelink statement);
the prospective tenant’s financial
circumstances
(such
as
bank
statements, credit history check);
the prospective tenant’s suitability
(such as police check, personal
references);
vi.
if the prospective tenant has a pet, any
information required to verify that pet
is suitable for the property; and
vii.
that a prospective tenant has capacity
to enter into a Form 18a or Form R18,
noting a minor has capacity under the
Act.
12. APPLICATION FOR TENANCY
(a) Member Property Managers should obtain a
signed Application for Residential Tenancy
from
each
prospective
tenant
for
consideration.
the prospective tenant’s identity (such
as 100pts of certified photo
identification, proof of citizenship or
residency status);
Check the REIQ Cyber Toolkit
for what information needs to
be stored and what should be
deleted after verification
Residential Tenancies and Rooming Accommodation Act 2008, s203
REIQ BEST PRACTICE GUIDELINES
V08.23
40