REIQ Best Practice Guidelines v03.23 - Flipbook - Page 42
(d) Regardless of whether a CMA has been
provided, Member Property Managers:
i.
should use their best endeavours to
manage their Client’s expectations of
what rent they are likely to receive for
the property;
ii.
must use their best endeavours to
negotiate the best terms for their
Client; and
iii.
must not provide advice about future
rental growth or market forecasts.
18. PAYING OUTGOINGS
The Client is responsible to pay all charges, levies,
premiums, rates or taxes payable for the property.
Member Property Managers may attend to this on
behalf of the Client if:
(a) the Client has instructed the Member Property
Manager to do so to a maximum amount
authorised in the PO Form 6 REIQ Schedule;
(b) the Client has provided the Member Property
Manager with, or otherwise caused the
redirection of, all accounts, notices or invoices
needed to make payment of the outgoings;
and
(c) the Member Property Manager holds sufficient
funds to make payment of outgoings from the
amounts collected from the tenant.
19. GENERAL SERVICE CHARGES
If the property is not individually metered for the
service or facility, Member Property Managers must
ensure the Form 18a includes a provision requiring
the tenant to pay an amount for the outgoings by
specifying the service payable, how the
apportionment will be worked out and how
outgoings may be recovered by the Client 40.
20. WATER SERVICE CHARGES
(a) If the property is individually metered for
supply of water, Member Property Managers
must ensure the Form 18a states that an
amount for water consumption charges for the
property is payable by the tenant41.
(b) Member Property Managers can charge a
tenant all water consumption charges if the
property is water efficient and the Member
Property Manager has obtained evidence from
the Client such as a plumber’s compliance
certification or other relevant documentation.
(c) If the property is not water efficient, the tenant
may only be charged an amount for the water
consumption charges payable that are for a
reasonable quantity of water supplied to the
property.
(d) The Member Property Manager must not:
i.
charge a tenant an amount for water
consumption charges which is more than
the amount charged by the water supplier;
and
ii.
charge the tenant an amount of the water
service charges payable for the property
for a fixed charge for the water service to
the property.
21. SERVICE CHARGES - ROOMING
ACCOMMODATION
If the tenancy is rooming accommodation, Member
Property Managers cannot require a tenant to pay
a utility service charge (including electricity, water,
gas) for their room unless there is a separate meter
for the service and the amount charged is not more
than the amount payable by the Client42.
Note: a ‘general service charge’ has the same
meaning under the RTRA Act, meaning a service
charge that is not a water service charge
40
Residential Tenancies and Rooming Accommodation Act, s 165
41
Residential Tenancies and Rooming Accommodation Act 2008, s166
42
Residential Tenancies and Rooming Accommodation Act 2008, s170
REIQ BEST PRACTICE GUIDELINES
V08.23
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