REIQ Best Practice Guidelines v03.23 - Flipbook - Page 50
47. INSPECTIONS
(a) Member Property Managers should conduct
inspections:
i.
only at such time and frequency as
entitled to under the RTRA Act and as
authorised under the PO Form 657;
ii.
by inspecting every room in the
interior of the property and all parts of
the
exterior
of
the
property
thoroughly; and
iii.
by only moving items belonging to the
tenant if it is reasonably necessary to
inspect a part of the property which
the Member Property Manager must
inspect to satisfy their obligations.
(b) Member Property Managers should issue a
letter to the tenant with the Entry Notice for
an inspection stating that the tenant must
ensure the property is clean and free of
obstructions for the schedule time and date of
the inspection.
(c) The Member Property Manager should advise
the tenant that if there is personal property of
the tenant obstructing the Member from
completing their inspection, the Member
Property Manager may move the item acting
reasonably and if it is safe and practical to do
so.
(d) The Member Property Manager must provide
an Inspection Report to the lessor which
should include:
i.
what items were satisfactory on visual
inspection;
ii.
what items were not satisfactory on
visual inspection and details;
iv.
details of any other maintenance
works required to be completed; and
v.
a statement whereby the client
acknowledges the Member Property
Manager has conducted a visual
inspection only and is not a licensed
engineer, pest inspector, architect,
builder, pool safety inspector or any
other
type
of
professional
tradesperson.
48. NOMINATED REPAIRERS
(a) The Client and the Member Property Manager
must nominate their preferred repairers in the
Form 18a General Tenancy Agreement58 for the
repair and maintenance of the property
(including emergency repairs) such as for an
electrician, plumber, pest management,
professional cleaning, professional removalists,
smoke alarm technicians, pool technicians,
carpentry.
(b) The Member Property Manager should only
suggest third party service providers to the
Client that are reputable, qualified and that
hold all licences and approvals required under
relevant legislation.
(c) If the Member Property Manager receives any
rebate, discount or other benefit from a thirdparty service provider that is engaged due to
the referral of the Member Property Manager,
this must be disclosed in the PO Form 6 in
section 8.4.
See the REIQ Tenancy Laws Toolkit
49. EMERGENCY REPAIRS
iii.
details of any emergency maintenance
works required to be completed;
(a) Member Property Managers should advise the
Client of the procedure for emergency repairs
as prescribed under the Form 18a and RTRA
Act59 and have followed the prescribed
procedure.
57
Residential Tenancies and Rooming Accommodation Act 2008, s258
Residential Tenancies and Rooming Accommodation Act 2008, s216
59
Residential Tenancies and Rooming Accommodation Act 2008, s218
58
REIQ BEST PRACTICE GUIDELINES
V08.23
50