RWL-CSR-Report-use-mail - Flipbook - Page 45
2-25 Processes to
We are committed to ensuring a positive and effective working
environment where people are treated fairly and with respect,
in line with our values and behaviours.
Grievance mechanisms are not established in all Riwal Group
entities. For those entities that do not have a separate grievance mechanism, the whistle-blower mechanism is used by
employees for raising their concerns.
In Qatar, UAE and India, the established grievance policy
should be read in conjunction with other related Policy Documents such as the Code of Conduct.
The Grievance Committee shall be responsible to ensure that
grievances are dealt with effectively in accordance with the Grievance Procedures set out for the implementation of this Policy.
Employees are encouraged to talk to each other to resolve
When this isn’t possible, or is not solving the grievance, the employee’s direct supervisor (in case the problem is not with them)
or the HR department should be contacted for further support.
A hotline to a third party is also available for use.
2-23-d & e omitted as no available information.
2-26 Mechanisms for
seeking advice and
In the Employee Code of Conduct
(Page 8 & 9 section Compliance and reporting) and
in the Business Partner Code of Conduct
(page 6 section Compliance and reporting)
Information not available/incomplete
with laws and
2-29 Approach to