RWL-equipment-sales-brochure-def - Flipbook - Page 14
Customer Cases
Working in our industry often requires creative and tailored solutions. That is
why our customers often have very specific wishes when it comes to working at
height. This also applies to this customer within the data center sector. There,
they often work in confined areas that are difficult to reach with a traditional
aerial work platform. That is why this customer came to Riwal with a very
particular question.
The problem in this case was not the height of the
now fits perfectly in the required space and, the
workplace, but the space around the workplace.
work gets done faster and more efficiently than
The work in a data center often has to be done
ever! No concessions were made to the safety and
in small spaces and narrow aisles. For example,
comfort of the operators.
the basket of the JLG 1230ES was too large for
Going Delivers
Riwal
for top performance
Highly Customised Machines
the space where the work had to be done. Our
Originally, this customer wanted to order three cus-
engineers really had to think outside of the box and
tomised JLG 1230’s, but in the end they were so
came up with a simple but ingenious plan. They re-
satisfied that they have doubled this number. This
moved the basket from the machine and adjusted
deal eventually resulted in the sale of 3 additional
it so that it can fit into the small space. The basket
JLG 1930s.
Riwal Goes Above & Beyond
“Riwal’s goal is to always provide the best customers experience, no matter what,” says
Jörn Voges (account manager at Riwal Germany). Therefore, Riwal was eager to listen to
the needs of the customer and worked together to deliver two highly customised
JLG aerial work platforms. The selected machines are mainly used in the port area of
Hamburg, Germany. Because of that, strict safety regulations needed to be considered.
Modifications to the Basket and Chassis Made by Riwal
This client had a number of specific adjustments in mind for their aerial work platform. These adjustments to the
operator’s basket and the chassis have been incorporated so that the work can be done easier, safer and more
efficiently. The modifications allow the operators to work even during the darkest hours of the night and in bad
weather conditions.
riwal.com