English | Code Of Conduct - Book - Page 29
SASOL CODE OF CONDUCT (THE CODE)
We ensure quality customer service and products
We deliver what we promise to our customers and do our best to keep our commitments through:
world-class service
optimal product performance
competitively priced products
and support systems
Our product stewardship approach seeks to ensure that our procurement of chemicals and raw materials does
not support conflict, follows all regulatory requirements and as far as possible, limits the impact on human
health and environment.
We will not sell or manufacture a product if we cannot reasonably be sure it is safe for people and the
environment. We also make sure our product claims are truthful.
We are always striving to improve our products, services, technology and procedures to deliver quality, safety
and innovation.
We only promise what we can deliver and will never under-quote to obtain a customer’s business or lock them in
non-market-related and unsustainable contracts.
We drive accurate and timely disclosures
We comply with the regulatory requirements governing fair and timely disclosure of information about our
business.
We communicate honestly, accurately and fully in our reports.
We keep affected stakeholders informed by publicly releasing relevant and understandable information.
We don’t show any preference or favouritism to any group of shareholders or potential investors.
We respond to legitimate public enquiries professionally and honestly.
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