BMW Northwest 2020 Magazine - Flipbook - Page 17
2018 Awards
and Contest
Winners
It’s time to f lash our high
beams on staff achievements!
At BMW, there’s a lot of
opportunity for employees to
learn, excel and be recognized. In 2018, our staff won
many awards and contests,
including the highest honor,
the Profiles in Achievement
(PIA) Awards, which are
awarded at the store, regional
and national levels. The award
criteria and prizes vary across
departments, but they’re all
based on key performance
indicators and a balanced
scorecard.
Awards are given at four
levels—Platinum, Gold, Silver
and Bronze—and in 2018, six
of our team members were
awarded the Platinum PIA
award. Plus, our BMW Product
Geniuses—customer service
masters trained in BMW's
advanced technology—were
ranked first, second, third and
fourth in the nation—for the
second year in a row. On top of
that, our teams won national
contests for s e r v ice and
retention and educational
client videos. Prizes included
plaques, trips, iPads, gift
cards and drones.
Congrat u lations to our
staff who were recognized
for excelling in their area of
expertise:
Alan Sluka
Product Genius. Profiles in
Achievement Award: Platinum.
Number one Product Genius
in America!
Annie Arnhold
Product Genius. Profiles in
Achievement Award: Platinum.
Number two Product Genius
in America.
Aaron Schrenk
Lead Product Genius. Profiles
in Achievement Award:
Platinum. Number three
Product Genius in America.
Olivia Levandusky
Product Genius. Profiles in
Achievement Award: Platinum.
Number four Product
Genius in America.
Glen Williamson
Technician. Profiles in
Achievement Award: Platinum
Larry Williams
Client Advisor. Profiles in
Achievement Award: Platinum.
Kyle Canalizo
Director of Parts and Service,
and the entire Parts and
Service team. BMW Service
Retention and Accessories Sales
Challenge: First place.
Award-winning client
educational videos:
Casey James
In-house videographer for
BMW Northwest, Northwest
MINI and Seattle MINI
While You’re Waiting
Courtesy Car Wash
Big Trips
Some of the national awards come with big trips. Let’s see what our trip winners had to say about them!
“The trip to Portugal was fantastic!
BMW rolled out the red carpet and filled
every moment with tours, activities,
food and wine. The highlight was
driving the entire M lineup on Circuito do
Estoril. I’m truly thankful to work with
such an amazing team!”
—Kyle Canalizo,
Director of Parts and Service
“The trip to Greece was amazing! Even
more amazing was that I was able to
bring my girlfriend, Savannah. Being
recognized by BMW NW for my efforts in
2018 is an incredible feeling. We stopped
at four different islands; departing from
Athens, we went to Santorini, Crete,
Rhodes, and Mykonos. The cruise ship
was truly a white glove and red-carpet
experience, and the food was exceptional!
The hospitality that BMW provided was far
above what we were expecting. Santorini
is by far one of the most beautiful places
I’ve ever been to. Being able to check this
off my bucket list courtesy of BMW is
something I’ll never forget.”
—Alan Sluka, Product Genius
“BMW awarded my efforts at work with
a trip to Jackson Hole, Wyoming. It was
a truly personalized experience. We
stayed at the Four Seasons Ski Resort
and got to take a gondola up to the top
of a mountain to celebrate Oktoberfest.
They also took us on a ride to see the
beautiful scenery and wildlife (moose,
bear, antelope, owls, etc.) through
Grand Teton National Park. Overall,
it was an incredible experience and I
greatly appreciated the opportunity!”
—Annie Arhold, Product Genius
Above, from left: Kyle (center) in
Portugal. Alan and Savannah in Greece.
Annie and Bob in Jackson Hole
BMW Northwest Life 2020
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