2021-2022 Course Guide 122120 FINAL (1) - Flipbook - Page 88
Mission Statement:
The mission of the Falls Tech Force is to provide video and technical support to the students, staff, and families
at Menomonee Falls High School.
Course Title
IT Student Help Desk
IT STUDENT HELP DESK
Semester Course
Grade 10-12
Prerequisite: Any Computer Science course
Or Department Placement
Course Number: Semester
Semester 1: XC200
Semester 2: XC201
Course Number
XC200/XC201
Length
Semester
Year Taken
10-12
The Student Help Desk course is a hands-on study of technology
integration in an educational context. Help Desk students are
technology leaders who offer first-level technology support to the
students and staff at Menomonee Falls High School, while gaining
valuable customer service skills. In addition to solving problems
for students and teachers, students will be required to complete
and maintain several running projects that address problems or
solutions in educational technology integration.
Help Desk students should possess strong research, writing, and
critical thinking skills. Students are expected to be self-motivated,
independent learners with an interest in computer hardware and
software. Good customer service skills are important.
Interested students should speak with the Media Specialist who
will determine final selection.
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Library Media Center
Library Media Center