TIR Apr_May18.pdf - Page 18

industry view
Key to a growth year
Mutually-beneficial trade partnerships, more product development and SA’s
new political landscape bodes well, writes Terry Munro, Beachcomber Tours
Managing Director.
2017 was a tough year for the
travel industry as a whole,
however we were content with
our results. December, being
a huge month for us, finished
strong, with great results and
happy guests.
We have an optimistic start
in the new year and a massive opportunity to grow our
business with the very much
stronger rand in 2018 (hopefully it regains more value
in the coming months). The
traveling public is certainly
price conscious but, at the
same time, expect good value
for their money, so lower prices should increase demand.
The middle class is growing
and this should enable more
South Africans to travel. We
need to capture this business
this year and for the years
We had a record year on
our group & incentive business in 2017 and it looks like
we will have another bumper
year in 2018, as we already
have a substantial volume of
future bookings.
I am not certain with
regard to the corporate side
of business but I hear that
companies’ budgets are
getting tighter and tighter in
our current economic crisis.
Hopefully we can get some
political clarity for the way
forward and that state capture is brought under control.
Beachcomber Tours’ focus
going forward is certainly to
highlight the investments in
our resorts. I visited Canonnier Beachcomber Golf Resort &
Spa with our Top 10 achievers
in December and everyone
was blown away with how impressive this hotel is looking
– it has positioned itself into
another league with all the
enhancements. Some of the
leaders in the travel industry
commented that they have
not sold this hotel much in
the past but now it is one of
the most outstanding four
star hotels on the island. 
Complementing Canonnier
even more is that guests now
have access to the unique
18-hole course in the north
Congratulations to Mike Digby from Air Holidays, who
was spotted with his TIR in Devil’s Pool at Victoria Falls
and wins an American Tourister Soundbox 55cm Spinner
valued at R2,299!
One look at American Tourister’s Soundbox range of
luggage makes you feel like travelling around the world!
Soundbox is the brand’s first expandable hardside zipped
case, offering maximal space and comfort, offering a
variety of special features to make your trip even more
legendary: integrated TSA lock, expandable, and with
cross ribbons on the top and bottom compartment.
The fine matt texture offers more resistance
against scratches, ensuring minimal stress
and maximal fun. Your American Tourister
Soundbox suitcase will be the eye-catcher of
the luggage belt. Available from leading luggage stores nationwide or online from
18 Travel Industry Review | February/March 2018
of the island through our
partnership with Mont Choisy
Le Golf, which includes a personalised welcome, advance
booking of tee-off slots at
preferential rates and a return
shuttle service. I was so
impressed with the very high
condition that the greens and
fairways are in already.
Coupled with the recently launched ‘Victoria for
2’ adults wing at Victoria
Beachcomber Resort & Spa,
is very exciting indeed. It is a
unique experience for those
wanting to disappear into a
tranquil child-free world, yet
still venture out to make the
most of  Victoria with all its
restaurants, recreation and
marine park. Guests can book
swim-up rooms ,a first in
Mauritius, which allows them
to step straight from their
room into the water. The wing
also has its own restaurant,
the Moris Beef steak house
and poolside Nautilus Café.  It
all makes us stronger than we
have ever been in the South
African market.
One of Beachcombers’
key business principles is to
exceed expectation through
our products and service and
the substantial and on-going
investments into resort development. We want to inspire
a desire to return again and
again and already have a high
ratio of repeat guests and very
low complaint rate, plus our
dedication to our travel agent
We pledge to remain loyal
to the trade as its partner,
not its opposition, by working
exclusively with retail travel
agents and appreciate the special relationship and partnerships we share. We also plan
some exciting promotions this
year to garner trade support.
All told, we are forecasting
another successful year,
even in a difficult economic
With TIR

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