TIR Apr_May18.pdf - Page 24

Delta reaches higher
DELTA Air Lines has been on a remarkable journey. What
started life as a humble crop-dusting company in 1924 has
become one of the world’s biggest carriers taking care of more
than 180-million passengers each year. Success on this scale, in
such a competitive market, involves continuous change. And, as
Delta looks forward, it’s spending billions of dollars to put the
anticipation and enjoyment back into flying. As well as growing
its network and enhancing in-flight services, it’s also investing
heavily in technologywith new innovations to help passengers
better manage their flights and make journeys more convenient, productive and enjoyable.
Headquartered in Atlanta, Delta Air Lines has celebrated over
a decade of flying to Africa. Delta’s first flight landed in Johannesburg on December 5, 2006, from Atlanta via Dakar, Senegal.
The Accra, Ghana, service started a week later. An additional
service to Lagos, Nigeria, was added one year later. Since then,
Delta has become the leading airline between the United States
and Africa as well as the only one to link North America with
Ghana and Senegal nonstop. Delta has a daily Boeing 777 nonstop service from Johannesburg to Atlanta with same airline
convenient connections to over 100 North American cities.
F A new Main Cabin dining experience will enhance
the way customers spend their time on some of Delta’s
longest flights. Upgraded meals, along with newly-designed trays and serviceware, will launch on longhaul
international flights in mid-2018 to provide customers
with a restaurant-style dining experience.
Making time fly
With Sky Priority, business class customers enjoy streamlined services including check-in,
security and baggage reclaim. They can also access Delta’s award-winning Sky Clubs and
more than 170 partner lounges. Delta One cabins offer seats with “cubes” of personal space
for more privacy, and, as each has direct aisle access passengers don’t disturb one another
when moving around the cabin. At the touch of a button the seats turn into a flat-bed and
come with specially-created luxurious white duvets and full-size hypoallergenic pillows
designed by Westin Hotels and Resorts.
Community engagement activities
In 2017, Delta gave more than US$40-million to good causes across the
world, including those in Africa. Across the continent, we support Junior
Achievement Africa, hosting Innovation Camps to give young people a
taste of the world of work, as well as supporting the Company of the Year
programme, which encourages entrepreneurship. We also support the Amy
Foundation to develop socioeconomically disadvantaged communities around Cape Town
through the education and empowerment of youth. This includes providing vulnerable children with a safe place to go after school and a hot meal. As well as focusing on education, we
also fund healthcare initiatives, including Breast Care International (BCI) in Ghana.
Wi-Fly with Delta
Delta has led the industry in enhancing in-flight connectivity and its fleet is equipped with
Gogo’s high-speed Ku-Band satellite technology. From just US$28 for a global day pass, this
allows passengers to catch up on email, surf the web, login to intranets and more. Delta has
also introduced free messaging in-flight. This new, complimentary capability will enable
customers to stay fully connected with those on the ground.
Jimmy Eichelgruen, Delta’s Director – Sales for Africa, Middle East & the Indian
Sub-Continent said: “Time is a precious commodity. We want to make sure that customers can make the most of it, and that they fully enjoy their time on board with us whether
they want to work, relax or be entertained. We offer a huge array of destinations, our people will greet you with the same warmth wherever you are, and the changes we’re making
to our cabins, flight amenities and new technology enhance the travel experience. Finally,
as we’re committed to creating the best airline there will always be more to come.”
For more information on Delta, please visit www.delta.com or follow @Delta on Twitter
24 Travel Industry Review | February/March 2018

Delta Airlines

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