eResearch Report 2017 - 2018 - Page 21



Building the infrastructure to meet our needs
Rather than implementing parallel
solutions for individual research groups,
we are now better able to ensure UCT
has the infrastructure, tools and training
available to underpin the full cycle of
research data.
ICTS has, through eResearch,
supported researchers with
their advanced IT requirements
since 2014, when UCT eResearch
was first established. As this
advanced IT support for research
grew, so did demand. In 2017, to
ensure that ICTS could keep up
with the demand coming from
the research endeavour, among
other things, the divison which
housed the IT arm of eResearch
was restructured into what
is now known as Enterprise
Infrastructure Services (EIS).
Part of the rationale behind the
restructuring,” says Andre le
Roux, director of EIS, “was that,
rather than having a standalone
team supporting research,
sometimes operating in a vacuum,
the resources of the whole EIS
division will now be focused
on finding and implementing
sustainable solutions for
research requirements.”
Dr Dale Peters, eResearch
director, explains that the
restructuring is aimed at
ensuring that research solutions
are scaleable and support the
greater research endeavour.
“Rather than implementing
parallel solutions for individual
research groups,” she adds, “we
are now better able to ensure
UCT has the infrastructure,
tools and training available
to underpin the full cycle of
research data.”
In terms of the new EIS
strategy, researchers will
continue to engage with the
director and eResearch analyst
for their needs. The researcher
requirements will then be
picked up by the appropriate
unit in the EIS division and
the full resources of that unit
will be devoted to providing
the needed infrastructure,
services or support.
19





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