Joiners-Manual-V05 Pages LR - Flipbook - Page 259
The Buyer may only cancel orders with the
prior written consent of Coastal Specialist
Ironmongery Ltd. We reserve the right to refuse
cancellation of orders in all situations and in
particular in the case where Goods are ready
to be dispatched to the Buyer, or have been
dispatched to the Buyer. Coastal Specialist
Ironmongery Ltd. will not accept return of
Goods where such Goods have been correctly
supplied to the order of the Buyer. Coastal
Specialist Ironmongery Ltd. may voluntarily
agree to a return of Goods but this will only
be with Coastal Specialist Ironmongery Ltd.’s
consent and we will not in any event be obliged
to accept the return of Goods. Where such a
return of the Goods is voluntarily accepted by
Coastal Specialist Ironmongery Ltd. there will
be a handling charge of 10% of the purchase
price of the products. It will be the Buyer’s
responsibility to return all Goods free from
defect to Coastal Specialist Ironmongery Ltd.
and cover the cost of all carriage where we
have voluntarily agreed to accept the return of
the Goods.
Coastal Specialist Ironmongery Ltd. will, replace free of charge Goods damaged in transit, provided
that the carrier and company receive written notice of such damage within TWO DAYS of delivery.
Without prejudice to the provisions of Condition 4, Goods should be checked against the Advice Note
enclosed on receipt, and if received in a damaged or unsatisfactory condition, must be signed for as
such.
Useful Information
Terms and Conditions
Shortages must also be notified to the carrier and Coastal Specialist Ironmongery Ltd. within TWO
DAYS of delivery, failing which no liability will be accepted. In the above cases, the packing and
contents should be retained for inspection. Non-delivery of Goods must be reported in writing to
Coastal Specialist Ironmongery Ltd. within TWO DAYS of receipt of invoice, or Advice Note, whichever
is the earlier.
Any claim by the Buyer for any alleged shortages or any defect in the quality or condition of the
Goods or their failure to correspond with specifications, shall (whether or not delivery is refused
by the Buyer) be notified to Coastal Specialist Ironmongery Ltd. within 5 days of the date of
delivery or (where the defect or failure was not apparent on reasonable inspection) within a
reasonable time after discovery of the shortage, defect or failure, and must be accompanied by full
particulars of case number, advice number, and conditions. Failure to comply with these requirements
shall preclude the Buyer from making any claim against Coastal Specialist Ironmongery Ltd. If,
notwithstanding the foregoing the Buyer accepts, and not notify Coastal Specialist Ironmongery Ltd.
in accordance with this Condition 4, the Buyer shall not be entitled to reject the Goods and Coastal
Specialist Ironmongery Ltd. shall have no liability for such defect or failure, and the Buyer shall be
bound to pay the price as if the Goods had been delivered in accordance with the Contract. If Coastal
Specialist Ironmongery Ltd. fails to deliver the Goods (or any instalment) for any reason other than
any cause beyond Coastal Specialist Ironmongery Ltd.’s reasonable control or the Buyer’s fault, and
Coastal Specialist Ironmongery Ltd. is accordingly liable to the Buyer, Coastal Specialist Ironmongery
Ltd.’s liability shall be limited to the excess (if any) of the cost to the Buyer (in the cheapest available
market) of similar goods to replace those not delivered over the price of the Goods.
No return of Goods will be accepted by Coastal Specialist Ironmongery Ltd. at its warehouse without a
prior authorisation number having been issued by us. Goods so returned shall be refused.
259
High performance, market leading
hardware designed for today’s environment
01726 871 025 | sales@coastal-group.com | www.coastal-group.com