Tenant Handbook Final - Manual / Resource - Page 29
Health, Safety and Security
Health, Safety and Security
CONDENSATION
VERMIN AND PEST CONTROL
If you are troubled with any kind of vermin or pest e.g. fleas, rats, mice, ants,
wasps, etc the Enviromental Health Department at your local Council will advise
on any measures you may need to take to control any pests you may have. It is
your responsibility to deal with this and to pay any costs. Cornerstone will not
reimburse you.
AIDS AND ADAPTATIONS
We want you to live comfortably and safely in your home so if you need any aids
or adaptations to help you to do this please get in touch with us and we will talk
to you about what help may be available. We may also talk to you about moving
to a more suitable home if your home is not best suited to your current needs.
ASBESTOS
Please let us know if you plan on doing any DIY in your home so we can tell you
if it has any asbestos you should be aware of. Don’t worry if your home does
have asbestos-containing material. Asbestos is not a health-and-safety risk if it
is properly managed and maintained. As long as asbestos is not damaged or
disturbed it is completely safe. Please see our website for more information.
INSURANCE
We insure the structure and permanent fittings of your home. We do not insure
your furniture, furnishings or your personal possessions. We strongly advise that
you take out your own household contents insurance which includes replacing
damaged glazing. If a water pipe or tank bursts and damages your belongings,
we will not pay for the damage unless it is proved that we have been negligent
or it was our contractors’ fault. If you are flooded by your neighbour’s washing
machine, for example, you cannot claim from our insurance. Similarly, you are
not insured under our insurance for damage to your possessions or decoration
caused by fire.
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Every property gets condensation at some time, especially when the weather
is cold and when lots of moisture and steam are being produced from rooms
such as the bathroom and kitchen. Condensation can cause mould growth, you
should clean this off regularly.
To reduce condensation and prevent mould growth, you should do the following:
•
keep your home reasonably warm most of the time
•
provide ventilation by keeping some windows open. In winter, open
windows a little but only for as long as they are misted up
•
whenever possible, dry your clothes outside
•
keep kitchen and bathroom doors shut, especially when cooking,
washing or bathing
•
when cooking, always keep lids on pans and do not allow pans or
kettles to boil any longer than is necessary
•
avoid putting beds or wardrobes against outside walls
•
do not use liquid propane gas heaters
•
ensure that tumble dryers have adequate ventilation.
CCTV CAMERAS
If you wish to place a CCTV camera at your home, you will need to ask us for
written permission before installing it. Normally we will allow one fixed camera
per property as long as the camera only covers your entrance door or garden
area and not communal areas, roads, pavements, other homes or other people.
What we expect of you
What you can expect from us
You know what to do in the event of a fire
Guidance on what to do in the event of a
fire
You allow us in to complete gas and
electrical safety checks
We will inspect your gas and electrical
installations to ensure they are safe and in
good working order
You keep communal areas clean, and tidy Contact and escalation if there are hazards
and free from hazards
in communal areas
You live in your home in a way that
minimises condensation that can cause
mould growth
Advice on reducing condensation,
adequate ventilation in your home and a
heating system in good working order
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