Tenant Handbook Final - Manual / Resource - Page 36
Community
Community
WHAT TO DO IF YOU ARE EXPERIENCING NOISE OR NUISANCE
In the first instance it is usually better to
talk to a neighbour if they are causing
you a nuisance. Try to resolve it between
you if you can and if you feel safe to do
so. If you can’t resolve it and the nuisance
continues, please keep a log of what is
happening, when and how often and
then let us know. If the nuisance is also a
criminal offence please also report it to
the Police.
We will take details of what has been
going on and agree an action plan with
you. This plan will often have actions for
us and for you, for example keeping a
diary of what happens.
RACIAL AND OTHER HARASSMENT
Harassment is a deliberate act or threat targeted at a person or group of people
that may interfere with their peace and comfort, or cause offence. Harassment
can be on any ground including the grounds of age, disability, gender
reassignment, race, religion or belief, sex, sexual orientation, marriage or civil
partnership, pregnancy or maternity.
We take harassment very seriously, please tell us if you are experiencing it, we
will treat it confidentially. We will listen to what you are experiencing and agree
an action plan with you and tell you about the support available to you.
If you, your household, or your visitors are threatening or causing harassment
you can expect us to investigate this and take action against you if its proven.
This action could include warnings, court orders and in the worst case evicting
you from your home.
USE OF YOUR HOME
You must use your home for residential purposes as your only or main home.
Here is some other important information about how you use your home.
Don’t use your home for any illegal purpose
Don’t run any business from your home without our written permission
Don’t use any part of your home for Airbnb, B&B or as a holiday let
Don’t allow your home to become overcrowded
Don’t sublet your home
Don’t take in any lodgers without our written permission
PARKING
We own parking areas in many locations, the way we manage these varies
depending on the location and demand for spaces in each area. For more
information about how we manage parking where you live please contact us.
Here are the general rules on parking:
Do park carefully and responsibly so as not to block access for others
including emergency vehicles
Do park within marked bays if there are any
Don’t park unroadworthy, untaxed or abandoned vehicles in our parking
areas or on roads. Unsafe vehicles may be removed
Don’t park on gardens, pavements, verges, footpaths, or grassed areas
Don’t carry out any work on your vehicle or other vehicles other than
weekly safety checks (tyres, fluid, etc.) whilst parked in our area
Don’t carry out any spray painting or welding whilst parked in our area
Don’t park commercial vehicles or vans without our written permission
Don’t park boats, trailers, campervans or caravans.
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