Tenant newsletter final - Flipbook - Page 7
YOU, YOUR KIDS AND MONEY
It’s never too soon to start saving. Encouraging a savings habit in children can
make a huge difference in their financial management skills as they grow up.
Westcountry Savings & Loans offer a Junior Savings account to children up to and
including the age of 15.
How it works
• Can be opened by an adult on behalf of a child living in our common bond
area
• Free to open
• Save up to £25,000 in the account
• Savers receive interest which normally matches the rate of dividend on adult
Instant Access Savings accounts
Ways to deposit into your savings:
• Regular weekly, fortnightly, 4-weekly or monthly Direct Debit. Call us to
arrange this
• Standing Order. Once you join we can send you a Standing Order form
• Debit card (up to a limit of £100)
For further information please visit: www.westcountry.org.uk/Junior-savings
The Money advice service also offer some good advice on how to encourage
your children to save money, understand money and what it is used for. They
also have some fun activities for
you to do with your children. For
further information please visit:
www.moneyadviceservice.org.uk/
en/corporate/you-your-kids-andmoney
Annual Tenant Survey
Thank you to all of those that
completed this year’s survey.
We appreciate the time you
IMPORTANT CHANGES TO OUR REPAIRS
SERVICE DURING NATIONAL LOCKDOWN
Customer safety is our priority, and as such our Repairs Service will be continuing
to deal with emergency and health and safety repairs to your homes as well as
maintenance of communal areas on our estates. Please note that we will not be
completing routine repairs during the current national lockdown and we apologise
in advance for any inconvenience this may cause.
For all necessary visits, our Repairs Team will continue to take the precautions,
including using wear masks and other personal protective equipment (PPE) to
protect you and our staff. We continue the need to access your homes for carrying
out gas and electrical safety checks as these are a common cause of accidents
and fires in homes if appliances are not safe; so it is important that we carry these
inspections.
If you receive an appointment letter and are worried about allowing access, please
contact us on 01392 424344 so that we can talk to you about the process and the
measures we are taking to keep you safe.
We would like to remind all customers that 2 metre social distancing measures are
required for us to work safely in your home. Please be mindful of this and respect
the safety of our staff.
•
the Tenant Annual Report due
out in December.
Companies offering testing kits, vaccines or cures, PPE and antibacterial
products at extortionate prices
•
Text messages claiming to be from the NHS with a link to a website asking you
to make a donation
•
Text messages from HRMC claiming they have issued a goodwill payment due
to pandemic
•
Emails from supermarkets claiming that they are offering free shopping
vouchers and asking you to log into your account. They then take your log in
details
have taken to do this.
The results will be published in
COVID-19 SCAMS
•
Fake TV licensing emailes/texts stating that you are eligible for a personalised
COVID-19 offer for 6 months free.
Advice on scams call:
To report a scam/fraud call:
Citizens Advice Consumer Helpline on
Action Fraud on 0300 123 2040
0808 223 11 33