Frost Brochure Issue 03 - Catalog - Page 98
Delivery & Return Key Terms & Conditions
1) Drainfast Ltd undertake to provide next day delivery for qualifying purchases
when requested, on orders placed by midday, subject to stock availability.
A qualifying purchase will have a value of over £75 with a delivery address in
the UK.
2) Carriage will be charged at £15 on all orders under £75 (ex. VAT).
3) There is a minimum order charge of £10 on all orders of less than £10
in value.
4) If special delivery requirements involve overnight delivery services, other
fast delivery or specialist services, then the cost will be charged to the
customer unless otherwise agreed.
5) Any date or period for delivery stated by Drainfast Ltd is given as an
estimate only and is not binding. Drainfast Ltd does not accept any liability
whatsoever for costs incurred due to late delivery.
6) In the event of partial damage or loss, a claim on the carriers and Drainfast
Ltd must be made in writing within 3 days of delivery. Non-delivery must be
notified to Drainfast Ltd within 14 days of date of invoice.
7) Items correctly supplied against a firm order may not be returned for credit
without prior agreement from Drainfast Ltd. Drainfast Ltd reserves the right
to make a percentage charge for restocking of 15% of goods value.
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