Food and Health & Safety Service Plan 2023-24 - Flipbook - Page 30
SERVICE DELIVERY
Suffolk Coastal Port Health Authority
Su昀昀olk Coastal Port Health Authority (SCPHA) provides and updates comprehensive
online guidance about import controls, operational changes and legislative
requirements for importers. This is then emailed proactively to a growing list of
subscribers and shared on social media.
Advice ranges from overall legislative frameworks to detailed requirements for
speci昀椀c products. Demand for information is expected to rise as the Department for
Environment, Food and Rural A昀昀airs (DEFRA) looks to introduce new import controls for
EU goods from October 2023 as part of the Border Target Operating Model (BTOM).
SCPHA also hosts a quarterly forum to answer questions directly from importers and
regularly writes informative press releases covered by a variety of media outlets. This
involves maintaining strong relations with importers, the press and various industry
bodies, including the British International Freight Association (BIFA) and Felixstowe Port
Users Association (FPUA).
Corporate Health and Safety
The Corporate Health and Safety Team o昀昀ers advice to all levels within the council
e.g., Members, Corporate Leadership Team, managers, team leaders and individual
employees.
We use a channel on Microsoft Teams which all sta昀昀 and councillors have access to.
The channel enables sta昀昀 and members to ask questions and receive communication
on health and safety topics. We also use this channel to publish a brie昀椀ng newsletter
on a di昀昀erent topic each month.
We advise the Customer Experience Team on the appropriate steps to be taken to
reduce the likelihood of East Su昀昀olk Council employees being exposed to harm as a
result of unreasonable behaviours exhibited by customers.
Our team attends the Housing Health and Safety Board and supports the Southwold
Harbour Management Committee.
Plus, in 2021/23 we reviewed and o昀昀ered advice to the council’s Asset Management
Team on more than 150 applications to hold events on council land.
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East Suffolk Food and Health & Safety Service Plan 2023/24