Housing Asset Management Strategy 2019 - 2024 - Report - Page 16
Over the next 5 years improving the energy efficiency of all our assets will be a priority.
We will be doing this by assessing our housing stock and identifying those properties
that require investment. This would include considering EPC ratings to improve
individual and average ratings as well as considering disposal of those properties with
an E banding that cannot reasonably be improved.
We are delivering a technological transformation
programme which will include:
ICT –to deliver business efficiencies
e.g. mobile working as well as
customer centred improvements
such as a self-service portal for
tenants to report repairs due in 2021.
We recognise that in many areas
superfast fibre broadband is lacking
and we will need to work with the
relevant groups to enable superfast
Internet of Things (IoT) – A longer
term goal for reducing costs and
introducing convenience benefits
for tenants as well as efficiencies for
Green technologies and standards including renewable energy sources,
new materials for energy efficiency,
sustainable building materials and
using electric vehicles;
We will continue to consider new energy efficient formats for tenants including the
extension of installation of air source heat pumps, PV and Solar Thermal panels and
indeed, any new technologies that may arise.
We will consider the environmental impact of our new developments and remodelling
projects, seeking to achieve carbon neutral or Passivhaus standards where possible
and practical to do so.
A tenant engagement strategy is to be written during 2020 that will detail further the
level of engagement of tenants We hope to engage with our residents in new ways
assisted by digital technology such as our tenants’ portal which launches in 2020.
Void management (how empty properties are managed) is a priority to us to ensure
that we maximise the income through rent coming into the Council as well as getting
tenants quickly into their new home.
The time a property is empty is affected by a range of things from delayed return of keys,
damage to the property and clearance of household rubbish, taking the opportunity to
upgrade the kitchen etc. whilst the property is empty. All these matters are kept under
constant review to try and minimise the period when a property is stood empty.
We will proactively monitor and evaluate all
relevant emerging technologies for application
to our housing stock and, where appropriate,
undertake small feasibility studies to understand
how best to apply these technologies.