Universal-Credit-Guide-for-Private-Landlords - Manual / Resource - Page 8
Preparing for
Universal Credit
Q. How can landlords help their tenants
prepare for UC?
DWP prior to having to claim UC. This
can speed up the time it takes them to
complete an online claim and speed
up their first interview with the
Jobcentre. They can do this by
completing Verify which is the new
government ID verifying tool. An
information video is available on You
Tube look for Universal Credit in Action
and Verify.
Landlords can help tenants prepare for UC
by encouraging them to:
8
Go online – UC is designed to be
claimed online, if tenants don't have
access to the internet or are not
confident using a computer, we are
happy to help. They can visit us at one
of our customer service centres where
we can support them to claim, or, if
they are able to claim themselves they
can use our free internet access PCs
to claim. We have produced a leaflet
which has information regarding the
support we offer with helping make
and maintain UC claims (see page
28). We have also produced an online
digital map to help you identify free Wi
-Fi and internet access spots across
East Suffolk. Visit
www.eastsuffolk.gov.uk and look
under Benefits, Universal Credit.
Open a bank account to receive
payments – UC will usually be paid
monthly in arrears, into a single
account so they will need to be able to
set up direct debits or standing orders
to pay their bills and rent. The Credit
Union offers bank accounts that can
help UC claimants. For information
about their Jam Jar accounts and rent
processing accounts visit
www.rainbowsaver.co.uk/ for Waveney
area or Eastern Savings and Loans for
Suffolk Coastal area.
Help the claimant verify their ID with
Universal Credit/Information for Landlords
April 2018
Prepare for the monthly payment.
There are several tools available via
the Money Advice Service and a
Personal Planner that they may find
useful
www.moneyadviceservice.org.uk/en/
tools/money-manager
There is a wealth of information available
online regarding UC that can help you and
your tenants prepare for UC
East Suffolk website—look under Benefits
and Universal Credit.
GOV.uk—look under Universal Credit and
rented housing guide for landlords
GOV.uk for partner organisations —There is
also a guide available on GOV.uk for
partner organisations that you may find
useful– look for Universal Credit and toolkit
for partners
YouTube—Videos available that show the
online claim process and guidance
regarding other aspects of UC. Visit
YouTube and look for Universal Credit in
Action.
Money Advice Service website— There is a
guide for landlords available on the Money
Advice Service website– look for Universal
Credit and information for landlords.
www.gov.uk/universal-credit
DWP service centre 0800 328 5644