GPSJ WINTER 2023 2024 LATEST - Flipbook - Page 4
GPSJ
NEWS
Insite Energy takes over the metering
and billing of nearly 3,000 London housing
association homes without any costly
retrofitting required
Insite Energy takes over
the metering and billing
of nearly 3,000 London
housing association
homes without any costly
retrofitting required
Commencing this month, the
the average tendered contract
to credit billing services, the
Following a competitive
length for this scope of services.
transition from one billing provider
procurement process NHG
The contract will see Insite Energy
to another is more seamless to
awarded one of the billing contracts
working closely with Orka, the
residents. Meter data and customer
to Insite Energy. The tender
appointed maintenance provider for
information will simply and securely
response demonstrated Insite’s high
the scheme, to together provide a
transfer over to Insite Energy,
high-quality customer service.
ensuring residents are accurately
The tender is also unique
and fairly billed for the energy they
services contract covers a five-
because NHG is changing
use. Unusually for credit billed
year initial period, followed by an
providers, a process which has
customers on heat networks, they
expected extension of an additional
been made seamless by the fact
will also benefit from easy account
five years. The anticipated 10-year
that no retrofitting of equipment
management via an online customer
period is more than three times
is required. By moving residents
portal, ‘my insite.’
level of quality and service, as well
as an approach to digitisation and
continuous improvement.
Scrumconnect Consulting wins DWP contract
to remove barriers to occupational health
assessments for physical and mental health
£3.6m project will enable
SMEs to build a more
inclusive workplace
Scrumconnect Consulting, the
award-winning digital technology
company, today announced a
contract win with the Department
for Work and Pensions (DWP)
to remove barriers between
Occupational Health Assessment
Providers and SMEs. The
problems have always been
people over State Pension age to
available, awareness is low and
discover whether they qualified for
started in September 2023 – will
the process can be costly,” says
additional financial help throughout
be spread over two years. In
Praveen Karadiguddi, CEO at
the COVID-19 pandemic and cost-
addition to enabling SMEs to apply
Scrumconnect Consulting. “By
for the government subsidy, the
providing an online digital service
online digital service will include a
for SMEs to apply for subsidised
register of approved Occupational
assessments, we can empower
Health Assessment Providers and
them to support employees.
help to increase awareness of
This will help to prevent talented
improve the lives of citizens,” says
available services. This will not only
individuals from falling out of the
Karadiguddi. “So, we’re excited
improve employees’ health, but
workforce.”
about working with DWP again
potential significant drop in income
The £3.6 million contract – which
of-living crisis.
“Creating user-centric solutions is
at the heart of what we do, and this
project is an opportunity to really
new online digital service will
also strengthen the workplace and
This latest project is building on
to provide a first-class service to
enable employers to apply for
wider economy through greater
Scrumconnect Consulting’s history
SMEs and their employees. Our
a government subsidy that will
productivity, higher employee
of success with DWP, following its
outcome-based approach will be
reduce the financial burden of
retention and fewer days lost to
award-winning work to transform
crucial to delivering a digital service
occupational health assessments
sickness.
Pension Credit into an online digital
for employees suffering with
“Creating an inclusive, diverse
service. The platform, which was
physical and mental health issues.
workforce is vital for SMEs to
launched in May 2020, enables
The project will positively impact
be successful. And although
low-income individuals over State
thousands of vulnerable people that
occupational health assessments
Pension age to apply for additional
could otherwise be at risk long-term
for individuals struggling with
money from DWP. The service
sickness, absence from work and a
physical and mental health
supported more than 12 million
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GOVERNMENT AND PUBLIC SECTOR JOURNAL WINTER 2023/2024
that will really drive inclusivity and
better health in the workplace.”